Review Time
This site more issue
1. 1 week waiting change email id not help
2.if you login one device after you login other device and change password but still login all device safe security issue
3. If you play big amount site disable all imps and upi deposit withdrawal
And
4. Without you login live support not helping you unable login. Your support never help
It been 16 days yet no update and they are still giving same automated response on mail even bank give me status of transaction was successful deducted from account and I have shared Bank statement and bank confirmation details but yet these are not bother to resolve i will give you one star on every day let se how much time 10cric take to resolve as of now from 4th to 19 pending from 16days
Dont fall this trap of missing deposit issue by these fuckrs app and fraud app..
They are scamming by the name of deposit issue. Once your deposit not credited to your gaming account then forget that money. Bcos these frauds are scamming and making huge fraud to indian players be carefull and ITS A BIGGEST SCAM AND FRAUD WEBSITE
⚠️ WARNING TO ALL USERS - READ BEFORE DEPOSITING ⚠️
WITHDRAWAL BLOCKED FOR 14 DAYS - FAKE PAYMENT PROOF PROVIDED
Transaction Details:
- Withdrawal Amount: ₹34,880
- Withdrawal ID: 06064faa-252c-4f17-a5ce-02b3ad2dcfa9
- Date Requested: January 23, 2026
- Days Stuck: 14 days and counting
- Status: NOT RECEIVED
What Happened (Timeline):
1. Jan 23, 2026 - Requested withdrawal of ₹34,880
2. Jan 24, 2026 - Platform confirmed withdrawal was "successfully processed"
3. Jan 24-Feb 3, 2026 - Followed up daily via email for 12 days
4. Jan 24-Feb 3 - Platform kept sending SAME generic responses: "we are reviewing," "funds will arrive shortly," "team is investigating"
5. Feb 4, 2026 - After repeated demands for payment proof, platform finally provided UTR: 602401590674
6. Feb 4, 2026 - Verified this UTR with my bank - DOES NOT EXIST in banking system
7. Platform provided FAKE payment reference after 12 days of stalling
Official Action Taken:
✅ Complaint filed with National Consumer Helpline, Government of India
✅ Docket Number: 8650401
✅ Date Filed: February 5, 2026
✅ Next Step: Consumer Court filing via E-Daakhil portal on February 7, 2026
Evidence Submitted to Authorities:
- Complete email chain (13 days of daily correspondence)
- Bank statement showing no credit of ₹34,880
- Screenshot of fake UTR (602401590674) provided by platform
- Bank confirmation that UTR does not exist
- Withdrawal confirmation from platform
Current Status:
UNRESOLVED - Money neither credited to bank account nor returned to platform wallet. Platform stopped responding after I exposed fake UTR.
To 10CRIC Support Team:
You have my withdrawal ID (06064faa-252c-4f17-a5ce-02b3ad2dcfa9) and all contact details from our 13-day email conversation. Resolve this immediately. I will update this review to 5 stars and withdraw the NCH complaint ONLY when my ₹34,880 is credited to my account.
Every day this remains unresolved, thousands of potential customers will see this warning.
To Potential Users:
DO NOT deposit large amounts. Platform stalls withdrawals for weeks with generic "reviewing" messages, then provides FAKE payment proof when pressed. Multiple similar complaints exist online. PROTECT YOUR MONEY - STAY AWAY.
This review will remain posted until the issue is fully resolved.
UPDATE - Day 14 (Feb 6, 2026): Still no resolution despite fake UTR being exposed. Consumer Court complaint filing tomorrow.
Big scam siye scam people dont trust this site….will take you winings fraud fraud fraud…..also manager JOHN FORCED AND BEGGED ME TO DELETE A REVIEW GIVING FALSE HOPES OF BONUS AFTER DELETING REVIEW HE SAID HE CANNOT GIVE ANY……Do not trust this site
Avoid this service; it's a scam... A representative convinced me to remove my review by promising a bonus, but after I deleted it, he claimed he couldn't provide anything. If you want to keep your money safe, this is not a trustworthy platform. You will regret trusting the positive reviews, which seem to come from their agents. If you win, your money will vanish... I repeat, do not engage.
The platform's support has greatly declined. The VIP managers seem to be absent and communicate like automated responses, while live support is also unhelpful. I haven’t received any replies in several days. The platform works reasonably well in terms of graphics and timely withdrawals, but the VIP team is disappointing and ineffective. This is a sincere review. Thank you.
I have been using this platform for over four years, and recently I deposited an amount of 4,000, but it hasn't appeared in my account. I submitted a ticket, and after more than a month, they are still saying they are investigating. I'm not sure what they are checking after such a long time; it feels like they are just wasting everyone's time and money. I then deposited another 2,000, and the same issue occurred. In total, I've lost 6,000, and after multiple emails, they continue to say they are checking. I've come to the conclusion that using this platform is not worth it. I strongly advise against investing in such unreliable services.
It’s hard to believe how this once top-tier platform has turned into a frustrating experience, especially for long-time users. The site is malfunctioning, making it nearly impossible to win, as if accounts have been set to lose. They've also removed the live chat feature, leaving users without direct support. When reaching out via email, all you receive are automated responses from their bots. It feels like they might be exiting the market altogether, which is concerning. I urge everyone to proceed with caution.
The service has been extremely disappointing regarding deposit problems. A significant number of complaints involve missing deposits that haven’t been refunded. I made a deposit on December 20, 2025, and as of January 4, 2026, there's been no movement on my refund. I keep receiving the same response, stating they need to wait for confirmation from the team. This seems to be a common issue affecting many users. They have shown no accountability for these delays, which is reminiscent of a similar problem I encountered three years ago. According to gaming regulations, they should process refunds within five working days, yet they disregard these rules and remain unresponsive. There’s also no certified dispute resolution available.
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