Review Time
This company total scam. I rented a u it on the 3rd month my rent went from 179.00 to 300.00 dollers. i had that unit for over 9 months moved out mid month. No pro rate was givin back . Cannot speak with a agent all robot Ai service. Totally rob people DONT RENT FROM THEM!! This is why they build all over the nation there a sham. Dont get your hard earned money just taken from you
This company total scam. I rented a u it on the 3rd month my rent went from 179.00 to 300.00 dollers. i had that unit for over 9 months moved out mid month. No pro rate was givin back . Cannot speak with a agent all robot Ai service. Totally rob people DONT RENT FROM THEM!! This is why they build all over the nation there a sham. Dont get your hard earned money just taken from you
This is a HORRIBLE storage facility!! The worst place ever. Moved in almost a month ago and the GATE open sometimes and doesn’t open at all! There is NO ONE on site at all, no humans to talk to on the phone, there is ZERO security!! I visited my unit today and it was open. Somebody removed the lock. I am getting my stuff out of there. Anyone can Steal whatever they wanted. It’s absolutely insane how they run their facilities. NEVER EVER RENT from them!! They don’t care one bit about NO locked gates!! They don’t care about you finding your unit open. Thank God I did not have any valuables in there.Their phone number gives you to an AI pretend person that can do ABSOLUTELY NOTHING for you!!
What a HORRIBLE storage facility!! Moved in almost a month ago and the GATE has been OPEN the WHOLE time! There is NO ONE on site at all, no humans to talk to on the phone, there is ZERO security!! Anyone could come in and break into our very expensive RV and LIVE in it!! Steal whatever they wanted. It’s absolutely insane how they run their facilities. NEVER EVER RENT from them!! They don’t care one bit about NO locked gates!! Their phone number gives you to an AI pretend person that can do NOTHING for you!!
They have zero customer support and service. When you finally do actually get hold of a live person they do not know anything, and told me we can escalate it to upper management, and they may or may not call you back. What kind of Mickey Mouse operation is going on here!
I won auction on storage unit on saturday the 27th of this month, have tried 3 times to make payment and called over 6 times trying to get this payent made,,so far all i get is some guy saying, my payment is over $1000 dollars and it has to be approved and he will call me back,,,so far i have been told that 3 different times with no call back...This is really poor business, i do not know what is the hold up, but i very upset over this...
After paying for a storage unit over the phone, they sent the access code via text. We went to store our stuff but the access code that they gave us would not work. So we called the number on the sign next to the access code keypad. The person that answered was rude and claimed that I didn't have an account, even though I had an account number from my emails and texts from this company. We never gain entry to the property and never used the storage unit. So, I emailed them to cancel our subscription. I also explained that I could not provide a picture of the 'clean, swept out' unit because we were never provided an access code that worked where we can gain entry to take said picture. It's been two months, and this company refuses to answer their phone. They will put me on hold and hang up on me. I have emailed them four times to cancel my subscription. I paid for services that I was never provided. Thank goodness that I paid with my credit card. I have disputed the original charge, and any other charges that they may try to debit from my card. Looking back, this company not only did not provide a service, but they outright tried to scam me. Stay far away from this company.
I rented a storage unit for 4 months @ the east park location in Valdosta for my daughter, from the comfort of my home in Macon. Not only was it easy & convenient the price was reasonable and no extra fees (even lock was free). I loved the 24-hour access and would definitely recommend.
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