Name: 2pacific.com
Telephone: 8888338833
Rating: 4.7

customer Guest

4 months ago

Knowledge

Knowledge, experience & smooth installation

Date of experience: Oct 25, 2025

Richard D. Guest

5 months ago

Admire the technician's work

The technician showed up on the schedule. The old machine was removed without any messy. The new machine was installed smoothly. He did everything professionally.

Date of experience: Sep 22, 2025

Peter Guest

5 months ago

The person is friendly and nice

The person is friendly and nice. He did a good and quick job. Explaining well of the operation.

Date of experience: Sep 21, 2025

Paulina Shiau Guest

5 months ago

Professional and excellent service

I’m extremely pleased with both the sales and installation service for my new range hood. Zoe did an excellent job on going through the different models and clearly explaining the features so I could make the right choice for my kitchen. She was knowledgeable, patient, and very professional. The installation guy was equally impressive—he arrived on time, worked efficiently, and made sure everything was installed perfectly. He also explained how the range hood operates and left the area spotless when finished. From start to finish, the whole process was smooth and exceeded my expectations. I highly recommend both Zoe and the team for their outstanding service.

Date of experience: Sep 13, 2025

Wai In Guest

5 months ago

On time delivery and excellent service…

On time delivery and excellent service to install the range hood.

Date of experience: Sep 08, 2025

Lu Guest

6 months ago

Product quality

Product quality is not perfect due to these issues during installation: (1)the middle screw is cross threaded from factory and cannot be unscrewed...this is regarding the panel surrendering the two fans which needed to be removed in order to access the four top anchor holes. Installation solution was to drill out this cross treaded screw and leave a blank hole (2) Post installation, the Steam clean button continues to blink. (3) The three wires for power connection are too short at just3 inches long.

Date of experience: Aug 18, 2025

customer Guest

6 months ago

The staff is professional and helpful

The staff is professional and helpful. The installation is efficient and tidy. Excellent service.

Date of experience: Aug 07, 2025

Steve Guest

7 months ago

Fast professional service

Fast professional service. They cleaned everything before leaving.

Date of experience: Jul 12, 2025

customer Guest

7 months ago

Review of pacific range hood install

Zoe was an exceptional sales person. I highly recommended her. The install guy was prompt and very efficient; and the install went well. The only thing I didn’t like was the wood sawdust the install left behind, I had to clean that myself.

Date of experience: Jul 11, 2025

Merton Chun Guest

8 months ago

This is the third range hood we have…

This is the third range hood we have purchased over the years. We like Pacific's products because of their better value compared to those sold in the big box stores. They work well, and if needed technical service is good.