Review Time
I had a seriously disappointing experience with 36Vegas and feel obliged to warn others.
Before you sign up, do your own research on who’s actually behind this company. The operator is 36Gaming Limited (registered in England & Wales) — and if you check Companies House you’ll see the names of the directors for yourself. I recommend every potential customer look them up before handing over their money.
The listed directors are:
Balazs Balint
Adrian Phillip Ballard
Shon Wyn Morgans
Dylan Owen Roberts
I had issues with my account, and the moment I tried to withdraw or question something, the whole experience turned frustrating. Communication was slow, explanations vague, and accessing my funds became a huge ordeal.
It’s one thing to lose money gambling — that’s expected — but another thing entirely when you struggle to get your own funds back or deal with poor customer support.
I encourage anyone considering 36Vegas to:
✔ Check the company details on Companies House
✔ Research the listed directors’ backgrounds
✔ Read independent reviews from other customers
There are plenty of larger, more established operators with a stronger track record. Based on my experience, I would not recommend 36Vegas.
Tried to increase my deposit limit from 650 to 850 then they said i have to send payslips and other id over. Too me they are stealing people's ID the police should be involved.
Contrary to some reviews, I faced no issues obtaining sports bonuses. Withdrawals were processed instantly, and my interactions with the live chat were friendly and helpful on both occasions. I have no complaints. Although I haven't used the platform extensively, everything seems satisfactory! I will update this review if necessary to assist others in the future. I don't engage in casino activities.
I deposited and fulfilled the requirements for the welcome bonus, but it was not credited. When I reached out to the support team, they claimed I used a different promo code and would need to meet new requirements to qualify. I am absolutely sure I used the correct code, as I copied and pasted it directly. When I pressed for clarification, they closed my account.
I wouldn't even rate it with one star; it's incredibly rigged with constant dead spins and zero chances for bonuses. It's clear that the games are designed for you to lose. This is just another dishonest platform. Stay away and don't waste your money, as you won't win anything.
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