Review Time
A major warning to EVERYONE who wants to use this platform!We started a fundraising campaign because a friend passed away and we need to pay for his funeral and support his wife and child. Unfortunately, the payout of over €13,000 has been blocked for two weeks. Although we submitted the death certificate, invoice, and all necessary documentation via email, we have been ignored for two weeks and are receiving no response from the platform! This is causing us enormous problems, and we cannot pay for the funeral. I advise everyone against trusting this platform. We will soon be taking this case to the media and making it public so that everyone is aware of it. We will also be taking legal action through a lawyer. We advise everyone against using 4fund!! We will announce any changes.UPDATE:4fund has now confirmed that documents must be uploaded through the internal verification system. However, there is NO upload section or verification area visible in my account or fundraiser. All documents were already submitted via email. Still no payout.They do not even make the effort to contact me or provide assistance instead, they simply ignore me.UPDATE:I now did upload all documents they asked for , in the right form they asked for. I will now see if something change and Update any knew details!
I had never done any fundraising before, but when a dear person in our community became seriously ill and lost their sight, I searched online for fundraising platforms and came across 4fund.com. I decided to use it without even checking reviews first and I have to say, they are excellent and completely trustworthy.The platform is clear, professional, and easy to use, and everything worked smoothly from start to finish. I highly recommend 4fund.com to anyone who needs to raise funds for a cause or someone in need.
The fundraiser went well, although some people reported payment issues. 4fund customer services were great, checked and advised that it might be a problem on the bank side and give me some pointers. Then when the time for withdrawal came, the process was confusing and full of unnecesary delays. First we had to validate my account, which was pretty straighforward process, although a bit time-consuming. I contacted customer service again, and they confirmed it had been done and manually approved funds for withdrawal. I performed withdrawal as per instructions on the site and then the money just dissapeared from my account and there was no info what is going to happen then. Customer service advised me it's being processed and it should reach my account withing two working days, maybe even today!As time was of essence I was monitoring this closely and when at the end of second working day the cash was still not in, I wrote to customer service again. Only then I got automatic confirmation for the account validation process and soon, information that "the process of money withdrawal has been started and it should be in my account within one working day". So basically the info I was given that the money will be in my account in max two days was not right - they took two days just to release the money for it. I am taking one star off for this. As the money still failed to arrive 24 h later, I again contacted customer service. And the cash hit my account literally 5 minutes later. Of course I have no proof, but since the company's income is based on how long they can keep our money, I assume they try to keep the funds for as long as possible, and only performed next steps after being poked by me. I take another star off for this. Last but not least, during the whole process I was spammed with request to give them a review. So now, after I finally received my funds, I am doing just that. But taking yet another star for all this spam :) In conclusion: yes, the page can be trusted and is a good platform for conducting your fundraiser. It is also understandable that they have operating costs and might want to delay parting with funds for as long as possible. But they should be more transparent about what is the realistic timescale here.
Claim your business profile now and gain access to all features and respond to customer reviews.
myhermes.de
www.leadmailbox.com
optivel.com
aviosforthoughts.co.uk
meadowsgatedental.ca
bettsmetalsales.com
laptop-battery-shop.com
revwise.com
trustedtechteam.com
ninjavan.co