Review Time
The time I’ve spent trying to get this auto parts company to acknowledge their wrongdoing is infuriating. Their practices are likely to continue victimizing others, and their facade of sincerity is appalling. It seems they operate with impunity, and even government officials appear to turn a blind eye. I provided them with a contract that included a two-year warranty, which they refused to honor. A certified repair shop clearly identified the issues with the part I received, yet the company made baseless accusations about the installation process. When I requested them to speak with the repair technicians, they declined, claiming it was unnecessary. They even cited proprietary secrets when I inquired about their testing procedures, which felt like another lie. Their excuses for not processing my refund were equally frustrating, shifting blame onto my bank. After numerous attempts to resolve the issue, I feel exhausted and cheated. They have blocked my communication attempts, and I have reached out to various consumer protection agencies with little support. This experience has been incredibly disheartening; I strongly advise caution when dealing with this company.
The time I’ve dedicated to getting this auto parts company to admit their wrongdoings is maddening. Their operations threaten to victimize many more individuals, and their attempts at sincerity are disturbing. It seems they act without consequences, and even officials appear indifferent. I provided them with a contract that included a two-year warranty, which they refused to honor. A certified repair shop identified the problems with the part I received, yet the company made unfounded claims about the installation. When I asked them to contact the repair technicians, they refused, stating it wasn't necessary. They even cited proprietary secrets regarding their testing process, which felt deceitful. Their excuses for not processing my refund were equally frustrating, blaming my bank instead. After countless attempts to resolve the issue, I feel drained and cheated. They have blocked my communication, and I have contacted various consumer protection agencies with minimal support. This experience has been profoundly disappointing; I strongly recommend caution when engaging with this company.
Very misleading practices. They claim to have the part, take your money, and then provide the wrong item. Even after agreeing on a price, they charged me more than expected. Avoid these people; they prioritize profit over customer service. NOT RECOMMENDED!
Ordered an ABS Module, as Dodge listed the part as 'no longer available' since 2023. Provided my VIN to ensure compatibility, but received an incompatible unit. Called to confirm before installation, and was assured it was correct. The unit failed due to incompatibility, and I’m still waiting for a callback regarding the one-year warranty they advertise. Filed complaints with consumer protection agencies; proceed with caution before purchasing from them.
Received a Hydraulic ABS brake module that didn’t function and couldn’t be programmed. I incurred additional costs to return the part to a different state. They claimed to value my business, but since August 1st, they haven’t processed my full refund as promised. Completely unethical. A terrible experience for my family and me. Why won’t they refund us?
I had the worst experience with this company. I ordered a DSC control unit three weeks ago and still haven’t received it. Each time I called, I spoke to different representatives who lacked knowledge, and now I’ve received another email asking for payment for a different part.
I had a terrible experience. They sent me two separate used and 'rebuilt' ABS modules, neither of which worked. When I attempted to return the second part, they claimed they couldn't provide a refund because 30 days had passed since the shipping date. This company wasted my time and money. Save yourself the hassle and look elsewhere.
The part I ordered arrived poorly packaged and broken. It was dirty, and hydraulic fluid was leaking from the ports because this 'professionally refurbished' part was improperly handled. They should have sealed it like other suppliers do. The only reason they got a one-star rating is that they eventually refunded my purchase after several requests. This company seems to operate as a fulfillment group sourcing subpar parts at inflated prices.
The part I ordered was not shipped overnight as promised. Additionally, it required programming updates that were not completed. This company was aware they wouldn’t fulfill their commitments. I’ve discovered how easy it is to file a small claims case in my area, and if you can prove a company failed to deliver as promised, you may be able to collect triple damages.
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50 Stars Auto Parts is one of the leading online suppliers of “OEM (Original Equipment Manufacturer) Used Auto Parts” for sedans, coupes, SUVs, hatchbacks, convertibles, and light-duty trucks. With a combined experience of 30 years from our founding team, 50 Stars Auto Parts has become a frontrunner in the used auto parts sector.
We have served thousands of customers and are adding more on a daily basis across the US, delivering high-end quality used auto parts. Our USP is in selling the best late-model, low-mileage vehicles, both domestic and imports, with the right fit and optimal performance at the best price for customers.
This flow of ours has been continuing from day one because of our rigorous inspection and quality check before shipping it to the customers. This has reduced the risk of buying used parts online for customers. Apart from this, our company chose to offer strict safety standards, excellent warranties, refund & return policies, and stringent shipping practices. After all these benefits, we are good at prices, too. This increases our likelihood of retaining customers.
With 60+ inventories across the US, we have become one of the quickest-moving retail suppliers of used auto parts. Want to learn more about us? Visit our official website at www.50starsautoparts.com.See more
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