Review Time
I was so happy with the beautiful diamond! The customer service was outstanding and Clare helped me throughout the process. She is incredibly kind, professional, responsive and she really made me feel confident in my purchase. The shipment went smooth and arrived as expected and I couldn’t be happier!
Very attentive, supportive and friendly customer service! They made sure the order would arrive in time after I placed the order somewhat late. Would order here anytime again, can only recommend!
I am extremely satisfied with 77 Diamonds. The ring is beautiful and exactly as described, and the craftsmanship is excellent. The production and delivery were very fast.
Special thanks to Natacha Haingomalala for her outstanding support.
Communication with her was quick, clear, and very easy throughout the entire process.
Highly recommended!
I had a great experience with 77 Diamonds. From the very beginning, Tarek Alawiye provided excellent service — professional, responsive and very helpful throughout the whole process.
The ring arrived safely and the packaging was of very high quality, which made the whole experience feel even more special. The ring itself looks absolutely beautiful, and the craftsmanship is clearly outstanding.
Thank you again to Tarek for the great support and attention to detail. I would definitely recommend both him and 77 Diamonds.
Spotless experience!
The final product exceeded expectations.
What stood out to me, besides the superb ring I bought, was the great communication I've had with their staff, particularly Cecilia. She made sure to help me pick the proper size, proper diamond, even sent the ring on a predefined date chosen by me.
I would definitely recommend them!
I’m based in Copenhagen, Denmark, and my experience with 77 Diamonds was absolutely fantastic. I first spoke with Racha, their jewelry specialist, who really took the time to guide me—my initial idea was off, waaay off, in regards to the quality of diamond I thought, that I was actually getting, but she set me on the right path through dialogue and pedagogical education. 😅
I even consulted a close friend of mine, also in the field, who agreed that this was a solid choice.
Later, Cecilia took over and was incredibly attentive, and proactive—she’s truly made everything feel very comfortable, in safe hands, transparent communication and very smooth process, thanks Cecilia for you very proactive approach. 🙏🏽☺️
From Copenhagen’s south harbor, I can say this team is outstanding—huge thanks to Cecilia, Racha, and everyone. They truly go above and beyond.
Best regards
Samuel Rose
I couldn’t be happier with my experience. From start to finish, the service was outstanding and I felt genuinely cared for throughout the process. The engagement ring is absolutely stunning—beautiful craftsmanship and even better than I imagined. Everything was handled professionally, patiently, and with great attention to detail. Highly recommend to anyone looking for something truly special.
I faced considerable delays with both the initial delivery and the repair of a minor issue with the item. The total wait for the repair alone has surpassed three months. Communication from the support team has been lacking. For over a month, I've been consistently informed that my item is "on the way" and would arrive in a few days, yet it has not yet been delivered. On a positive note, I want to acknowledge that a representative at the local showroom provided outstanding assistance during the purchasing experience and was instrumental in helping us select the right product.
The service provided was highly professional, with quick responses and exceptional customer care. The representative made the process seamless and offered several practical solutions to assist me.
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We are a leading diamond e-tailor with the world’s largest selection of certificated diamonds. Taking our name from the year 1477 when the modern Western practice of giving engagement rings first arose, we are a new breed of jeweller specialising in engagement rings and diamond jewellery. Our passion for diamonds and jewellery spans more than 20 years, drawing on a heritage that goes back four generations.See more
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