Review Time
There were no working payment options available, yet they tried to impose a fine when I couldn't pay. My appeal was dismissed despite showing evidence, and now I'm forced to seek a third-party resolution. This whole situation is incredibly frustrating.
Does anyone know how to contact someone at the service in Dorset? I paid a parking fine while at a different location, so I can't appeal, but I received an email claiming I haven't paid. I suspect this email is a scam, but it would be helpful to confirm with the service.
If I could rate lower than one star, I would. This is a warning—avoid this service. We found it impossible to make a payment, and later discovered that a previous owner of our car was charged despite living abroad for years. This raises serious concerns about their handling of personal data.
The payment machine only allowed transactions until 8 PM, and the app had the same limitation, even though we intended to stay longer. We received a fine for exceeding 8 PM. I was advised by their staff that if you want to stay past 8 PM, you must leave and return to purchase another ticket. Does any other company operate like this? It's absurd!
My experience with this service has been incredibly frustrating. Their customer service is among the worst I've encountered. The responses felt dismissive and unhelpful, leaving me feeling disregarded as a customer. This company shows little respect for its users, and I urge others to reconsider before using their services.
I used a car park recently. After making a payment, I received a ticket claiming I owe £95. My bank statement shows that the payment was rejected due to delays on their end, yet they still try to collect the fee. This feels like a scam targeting customers to profit unfairly.
There were no functioning payment terminals, and they tried to penalize me when I couldn't pay even if I wanted to. My appeal was denied despite providing evidence, and now I have to go through a third-party appeal. This situation is incredibly frustrating.
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