Review Time
The small JAC SUV we rented had major engine problems when starting cold in that it stalled and felt like it was running on 2 cylinders. We almost got hit when I tried to enter an intersection and it stalled out. I returned it and they took it for a drive and said it was fine, which it was after it warmed up after 5 minutes or so. I can't recommend AB due to their lack of interest in the safety of their clients.
You receive the service that they promise you. My flight had a 2 hours delay but when i arrived the taxi was there to pick us up and take us to the office. When arrived at the office the staf was very friendly and service minded, loved that. The car was new, full tank. The day I had to return the car, it was raining heavly and it flooded their garage but despite that, the service was TOP!! They took me right away to the airport, staff was very friendly too.
I would not reccomend renting the Wingle 5 single cabin. It broke down four times during our renting period of eight days… AB’s service was good tho, three of the four times we got to get the car rolling ourselves, but the one time it did not start at all and they sent us someone to repair the car and he got there in about 15 minutes and got the car working in about 5 minutes, wich was nice.
I arrived in Bonaire by cruise ship and wanted to experience the amazing diving. I scrambled looking for a car to rent for my short time on the island. Many car rental agencies didn't have availability due to me booking in short notice. ABCarRental initially stated they didn't have any availability, but after telling them I would only be there for one day, replied back stating they had a cancellation and would be able to accommodate a rental for me. They stated there was a 3-day minimum for the rental totaling $210 despite only having the truck for 5 hours. They wouldn't budge on the rate after booking or after returning the truck.After signing the contracts and going over the truck, we were told not to lock the doors of the truck, as thiefs would know I would be underwater. If a break in were to happen, I would be responsible for the damage and it would not be covered by the insurance.I was happy I was able to rent a vehicle for my short visit to the island, buy I was not happy in the end that I had to pay a 3-day minimum when there were many other rental agencies on the island I could have gone with instead, and I was outside of my cancellation window.If you are requesting to be picked up from a location upon your arrival to the island, make sure your times agree with each other. I ended up walking to the office from the cruise terminal (about 1 mile) because our ride was nowhere to be seen.
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AB Car Rental offers the largest selection of dive pick up trucks and rental cars and the best rates on Bonaire for over 34 years!
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