Review Time
We use cabrenamedina 2 or 3 times a year after a recommendation many years ago .
We have always received excellent service from the moment we started hiring . Their vehicles are always spotless and of high quality and the,terms and conditions for rental are simple and cover any eventuality .
Highly recommend.
This is the first time that I have used Cabrera Medina.I hired a Fiat 500 Hybrid from their Arrecife Office and from booking it a few months before I arrived to collecting it and dropping it off I found all staff very helpful and polite. The price for three days was very competitive, economical to run (Top to bottom of island) overall very good value.Would recommend due to the positive experience I had.
We had a tyre blow out on our rental car in Lanzarote on March 1st on our way to the airport for our flight back Cabrera Medina were Outstanding !Everybody was So helpful- professional and reassuring!From the first phone call they had us sorted and back on the road in a replacement car in about 15 minutes- astonishing!What could have been totally disastrous was magically solved!A Huge Thank You to all!Sue and David Roberts UK
Ordered a 8 seater over 6 months ago and when we got to the airport the agent told me there was an engine problem and it was not available. Lies, lies as this was the same excuse 2 years ago. Had to settle with a 7 seater and taxi to get us to the villa. Very poor customer service as they do not advise you of the issue before flying. Why allow customers to book vehicles they don’t have available.
Booked up pretty last min within a week of the holiday booking was easy no money upfront and could pay on site with debit card no deposit. Was slightly disappointed I didn't get the car I booked I got a "simular" car which on there books was rated slightly better then the 1 I booked but was slightly worse in my opinion. They gave me the keys and off I went no inspection when I returned they asked 1 question is the tank full as policy is full to full which I said yes I returned keys and off I went very simple no hassle service. Are the cars perfect no I had new ish car with 15k kilometres on it in great condition with a few tiny scratches that you don't notice unless you really look for. The only other issue I had was the in car sat nav showed speed limit and often this did not match what was the actully signed limit on the road this wasn't great as there are hidden speed cameras in Lanzarote and that dosent help. Bottom line I would recommend to friend and woukd use again
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