Review Time
I wish I had checked Trust pilot before buying off Abe Books.
Ordered a book “A Shepherds Heart”. It was VERY pricey. It arrived and is tiny, 89 pgs, fir the crazy price!!
BUT thats not the worst. Its FULL OF ERRORS. Names, places and dates/years that are WRONG.
How is that acceptable ?
Avoid them
I have ordered a book on 16/01 and still haven’t received it as of today, 23/02.
I have tried to reach the customer services couple of weeks ago but no response yet. Neither did I receive any book nor any refund was provided. Very poor service/ communication.
I have ordered a book on 16/01 and still haven’t received it as of today, 23/02.I have tried to reach the customer services couple of weeks ago but no response yet. Neither did I receive any book nor any refund was provided. Very poor service/ communication.
I ordered a book that had a delivery time of 1-3 working days. It arrived in about 8 working days and only after I contacted Abe about the matter. The tracking reference number given with the item did not work either.I have had lengthy email correspondence with Abe and been promised a postage refund (within 48 hours) - that was eight days ago.I remain still waiting but will order nothing from Abe ever again.Very poor customer service. Very sad.
I bought a 2nd hand book described as "in very good condition"....and ... "This book has clearly been well maintained and looked after thus far". It was an ex library book, lent multiple times. The pages were dirty, as was the cover. There were pencil and ink notes on some pages, sections highlighted, and even a few phrases crossed out. There were some old post it notes stuck inside the book. I returned it, and will not buy from this company again.
Ordered a book last year that was never delivered. Asked for refund and now being asked to return book. No proper line of communication, no proper responses. Amazon apparently tried delivery (while avoiding the camera on the buzzer) and now being told that Yodel have confirmed it was delivered. No complaints process available to buyers either.
Book described as 'Good Condition' arrived actually in pieces and very very badly worn - this wasn't damage in transit. It was also a different edition to the one listed. I returned the book according to their instructions and they have been impossible to get a refund out of. When you chase, they just keep asking the same stalling questions, round and round. The only possible conclusion is that they are actually deliberately dishonest.
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