Review Time
I ordered a book last June, to be delivered to a Swedish address, and it still hasn't arrived.
Just try finding an address/phone number to complain to on this site!
Impossible!
I had a very unpleasant experience using AbeBooks. I found a product advertised through AbeBooks on Google and purchased it for $300. Two weeks later, I received a completely different item that was in no way related to what I had ordered and paid for.
It took numerous attempts to contact the third-party seller, Pages of Boston, to resolve the mistake on their end. After nearly two months, I finally received a return shipping label. However, I was later informed that the book did not arrive back to Pages of Boston in satisfactory condition. As a result, AbeBooks did not issue a refund of my $300, and I was not allowed to keep the incorrect book that had been sent to me.
This entire experience was a complete nightmare and a significant waste of my time, energy, and money. I will not be using Abebooks again.
We have purchased books from a ebooks sellers for decades. In general I would say we would give it 4-5. Books that didn't come but charge removed, books that shipping took longer. Otherwise great experience; I was looking at body in the library and my husband thought he would surprise me, but I had purchased the book and we discovered it before the book arrived; we immediately contacted manor Collectables, but didn't hear back and they refused to take back an $1100 book; we said we would return it overnight by fedex, but they refused. We could have paid additional handling but no; this just bad by practice. The fact that after 20 years abebooks doesn't think it needs to intervene is sad. Avoid manor collectables, not reputable
Don't even think about using this company. I purchased a book, was informed it would be with me before Christmas... it wasn't. The book never turned up and Abe Books didn't care. In the end I had to go through my credit card company in order to get a refund.
I ordered a cookbook for my daughter for Christmas. Abe Books sent me a book about animals. I found out how to return the book they sent in error for the correct book, or.a refund. Well, they just canceled my refund because they said I didn't follow the rules. Amazon, their parent company, I'd notorious for screwing ppl on refunds. Will not be ordering from Abe again.
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