Review Time
I had an outstanding experience with Michael at Abe’s of Main. He helped me select two Sony camera lenses and truly went above and beyond - taking the time to understand my camera, my kit, and what would work best for me. He also made sure I received the best possible deals, which I greatly appreciated.
This was hands-down one of my best customer service experiences. It’s so rare to receive this level of personalized service and thoughtful follow-up. Michael was knowledgeable, patient, and genuinely committed to making sure I walked away happy and confident in my purchase. I highly recommend working with him if you’re considering camera equipment or tech in general. Thank you, Michael!
Maybe about 30 minutes after I had made my order online, I received a call from Michael from Abe's of Maine to verify that, yes, I was the one who made the order for a new camera and lens. In part because I was having the camera speed to my place of employment instead of my house. He also verified with me about the purchase and have me some additional options.
I was blown away by the personal attention that I received. This was my first purchase through Abe's of Maine, so I want expecting personalized attention like that. I will definitely be purchasing from them again.
Thank you Michael, for that personal touch to the purchase.
Michael at Abe’s of Maine really made my day. When missed a a call from him the morning after making a purchase I was expecting bad news like the product was out of stock or something negative. Instead, I had entered my address incorrectly, and Michael corrected it expeditiously. He also helped with expediting my shipment and upgrading my order to get the necessary accessories. Abe’s of Maine is a great company with a an excellent sales team. I wish I knew about Abe’s a long time ago.
After I received the Kit. One of customer service called and spoke with me. After conversation with her. She helped me out and gave me a good discount. Jennifer Smith
1-646-712-2220 EXT 221
Customer Sales Division.
If you guys ever need to buy anything . Please contact her. She'll help out. One again thanks Jennifer for your help .
I ordered a new lens as a Christmas present for my wife, and the representative called to confirm the purchase. He went above and beyond to ensure I received the lens by Wednesday, just in time for Christmas. He sold me the retail model instead of the import. More than just making the sale, he gained a loyal customer. I often purchase camera gear for my wife, who is a photographer, from various sources, but after this experience, I will definitely return to this service. He truly deserves recognition and a reward for his exceptional support!
I truly valued the assistance I received regarding an item that wasn't included in my original order. The representative was very professional and made it simple to get a replacement. This was my first transaction with the company, and they will be my first choice for camera equipment in the future.
Ordered a new lens as a Christmas gift yesterday, and the representative called to confirm the purchase. He went above and beyond to ensure I received the lens by Wednesday for Christmas. He offered me the retail model instead of the import. More than just making the sale, he earned a loyal customer. I buy camera gear for my wife, a photographer, from various sources, but after my experience today, I will definitely return to this company. He deserves a raise and a trip; I hope he gets it!
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