abruzzi-official.co.uk

4.3
4.3 Based on 44 reviews

Abruzzi are a UK based eCommerce store established in 2018 run by a small, tight knit and caring team. We are re-sellers of Sim Racing hardware from renowned brands such as Simagic and Moza, but we also manufacture and source custom sim and karting gloves...

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Average Rating

4.3

/
5

44 Reviews

5 Star
80%
4 Star
2%
3 Star
0%
2 Star
7%
1 Star
11%

All Reviews

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Review Time

Austin Wilson
Fast delivery and great service!

I ordered various items, and they were delivered the next day! This is a stark contrast to another company that took a month and never delivered my items. Overall, it’s a pleasant company that operates efficiently. A special thanks to the team member who packed my order and included some extra treats and a voucher.

5
Date of experience: Jan 18, 2026
Winnie Price
Now I know about them!

I ordered a bunch of gear, and it arrived the next day! This is a far cry from another company that took a month and still left me empty-handed. Overall, it's a nice little company that knows how to do business. Huge thanks to the team member who packed my order and included some treats and a voucher.

5
Date of experience: Jan 14, 2026
Kelvin Sanders
Great prices and service!

I found competitive prices when ordering a wheel and wheelbase bundle. Communication was excellent, and my items were in stock and delivered promptly. I would definitely recommend them.

5
Date of experience: Dec 27, 2025
BW64
Mixed experience with customer service

The item I received was the wrong version of what I ordered. I reached out for help but initially received no response. Eventually, I got in touch via web chat, but communication has since stalled. It’s been almost a month since I first contacted them, and I’m still waiting for a resolution. I’ve tried multiple ways to get help, but nothing has worked so far. I’m left with the wrong item and no assistance. *Edit: The ticket system had issues, but I finally received a response, and they are now working on the problem.

4
Date of experience: Dec 19, 2025
Hannah Foster
Exceptional customer service

I had a fantastic experience with customer service. After spending over 2k on a complete setup, everyone I interacted with was responsive and helpful. I forgot to order a crucial part for my pedals, and they sent it out the same day at no extra cost. They even sourced additional parts for me that they don’t usually stock, which they included for free. Everything arrived quickly and was well packaged; I couldn't ask for more!

5
Date of experience: Nov 16, 2025
EB40
Impressive service

There was an issue with Parcel Force losing part of my order. However, within a day of contacting them, they resent the missing items without any hassle. The service was excellent and very responsive, plus their prices are competitive. I highly recommend them and will return for all my future needs.

5
Date of experience: Oct 10, 2025
All good here

I ordered a new rim, and it arrived on time, well packaged, and at the best price I found online.

5
Date of experience: Oct 03, 2025
Laurence
Steer clear!

The customer service here is terrible, and the equipment is overpriced. Do yourself a favor and check prices elsewhere; you'll be shocked by the difference! After the sale, you're left on your own. I faced numerous compatibility issues with a recommended product, and I received no help. They ignored my emails, and the website is incredibly user-unfriendly. Avoid this place!

1
Date of experience: Sep 20, 2025
Ginodrvita
Helpful team and good service

The staff is knowledgeable and ready to assist. You can visit their showroom to try products and receive in-person advice. They provide excellent customer service with quick turnaround times. I purchased a set for my console, followed by a brake upgrade kit, and I'm now working on a custom PC with them. My family enjoyed visiting the showroom for sim racing as well. Highly recommended!

5
Date of experience: Jul 26, 2025
Thor Johnson
Helpful staff and great products

The team is really knowledgeable and helpful. You can visit their showroom to try out products and get advice in person. They have quick turnaround times and excellent customer service. I purchased a set for my console and a brake upgrade kit, and I'm currently upgrading with a custom PC through them. My family also enjoyed visiting the showroom for some sim racing. Highly recommended!

5
Date of experience: Jul 26, 2025

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Business Details

  • Abruzzi are a UK based eCommerce store established in 2018 run by a small, tight knit and caring team. We are re-sellers of Sim Racing hardware from renowned brands such as Simagic and Moza, but we also manufacture and source custom sim and karting gloves, boots and suits right through from entry level to FIA.

  • email info@abruzzi.co.uk
  • language https://abruzzi-official.co.uk

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