Review Time
I bought a new guitar pedal from this store through Amazon, the pedal they sent me was dusty and dirty and obviously a used pedal. I talked with them and they offered to send me a return label to send it back for a refund but they have wasted my time by sending me a dirty and dusty pedal instead of a new one. They told me on the phone it was likely kept in a cabinet in the store and used by staff and customers for Christ knows how long and they sold this pedal as NEW for higher than the standard retail price and they didn't even bother to try and clean the dirt and dust from the pedal before sending it to me. I will never buy anything from this store ever again. I will be leaving bad reviews for this place everywhere I can as they have really annoyed me and wasted my time and tried to con me.
Customer service at it's best. The help and advice I received from Paul and Ben was brilliant. I was able to test out the drum kits I was interested in before buying. Paul played two of the kits so I was able to listen to the sound of each. To hear each drum kit being played from a spectator point of view was invaluable. Paul's knowledge and expertise in drums and how to drum was fantastic. I came away happy that I'd bought the right drum kit for me. I didn't feel pressured at all despite taking a while to decide! The whole experience was positive in every way. Thank you!
Left Handed Lives Matter! i saw an advert for Absolute Music which interested me so i went onto their website. I am Left Handed and play Bass. They list 151, 4 string bass guitars, 3 of which are left handed. Those three are all low budget beginner models. 12% of the worlds population are left handed which is roughly the same percentage of the UK's population that describe their ethnicity as "Black". How would that discrimination go down guys!
I try to buy an sound card apollo x16 i made the payament. 1 min after i try to call them to fix the shipping adresse because paypal has the old my addres they sad to me will make a refund to let me do the order again but never get a refund and now no one is responding to me anymore .
I needed a new bass guitar, and Chris couldn't have been any more helpful. He gave expert advice and helped me so well through the entire process. In the end I bought a fantastic second hand bass that looks like new and was extremely well priced. I have bought a lot from Absolute, and I know that they're there for me when I need help/advice. Best music store ever.Edit 04/12/23: Have had the bass for three days now, played extensively and checked every square inch over and over. Either the guitar was never used, or the workshop gave it a good seeing to because the set-up is absolutely perfect, and the strings are brand-new as well. I'm totally over the moon because i practically got a brand-new bass (Ibanez SR500E in that beautiful dual black fade) at the price of a used one. Thanks so much, Absolute!!!
Heading into a significant birthday, already lucky enough to have a 2022 Les Paul standard, I headed down to Bournemouth armed with an excuse to spend a bit more than I could afford on a custom. Friendly, knowledgeable staff, thanks Chris Absolute give you the time you need, booths with (blackstar) valve amps, don't need to play not on the shop floor like some other stores. A floor full of Les Paul. - I tried Murphy labs, am amazing 78;custom, a new black custom and a b stock/demo 2015 true historic Ended up with a 'new' 58. What a choice of guitars though. Thanks to Chris for his persistence with Gibson to get docs not available on the day. If you're in the market for a Les Paul, this might be your best chance to try the rare true historic now being released to market Vs current custom and custom shop. Couldn't be happier. Ended up selling my '22 standard as great as it was, just couldn't compete
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Absolute Music Solutions is a specialist UK Music Technology retailer based in Poole, Dorset. We have an online shop and supply computer and high-tech recording equipment as well as musical instruments to everyone from home enthusiasts, through project studios to large professional studios and broadcast facilities.
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