Review Time
I went out looking for my dream car on Christmas Eve. The staff at Ace Motors were trying to make it happen. Sales manager Herme G came in and put the bow on the package! I rolled out in my Cadillac Escalade with bells on.
Thank you Ace Motors!
Saw a mini on line advertised as a Mini Countryman Cooper 1.6D. This was my youngest daughters first car. Agreed price Wed 28th Jan. Car was to include full 12 month MOT and 24 month warranty with option of breakdown cover. Delivery promised to Aberdeen Friday 30th. Paid full amount via bank transfer Wed 28th. I did also receive an invoice but after paying the amount called the garage as the invoice stated Mini Countryman Copper All 4 D. The car was totally de-badged in the pictures but if known an All 4 would not have proceeded. This is my fault for not looking correctly at the invoice. I did call and say the main difference was the road tax and insurance, £20 per annum compared to £165, insurance was a £110 difference. When I spoke to Gary his reply, " you have an invoice and you live in Aberdeen so a 4 wheel drive is better and Im not getting involved with your daughters problem". I agreed my fault and let it be. Car delivered on time Friday 30th 8am, perfect. Got handed paperwork from delivery driver, AA breakdown, fresh MOT dated 28.01.26 and service completed 28.01.26. Got in the car to drive home, 40 miles away and obvious whinning noise from rear of car immediately from 20mph on. Straight to my local garage, they removed the wheel and confirmed it was a collapsed wheel bearing. Warranty received had inception date of 29.01.26. Called warranty, gave details, agreed to proceed on warranty. Cost just over £190, was reimbursed £120 only less £50 excess. Received call from Gary asking what was I playing at as first 30 days warranty is with the garage, I said I was never told that and the inception date of warranty was day prior to receiving. Argument started as he said he knew "I was one of them guys". I cut the call as was pointless.I then received a mail from them to say Gary told me the first 30 days warranty was theirs, I was never told this. Went to collect the car from local garage and mechanic said engine management light is on, low tyre pressure front right ( new tyre on for MOT ) TPMS faulty. Quotes from garage, through warranty again. Garage quote £332.00 for Air Mass Flow sensor removing manifold to check for carbon build up and Exhaust back pressure sensor. Warranty agreed to contribute £180.03. My mistake for buying on line. Garys last comment to me in that call was I wanted a new car for old car price..no, I just wanted a working car especially with all the issues after a fresh MOT and service?????
Bought car few weeks ago from here. And noticed a sound rang the garage and explained car was accepted straight back to be sent to a garage to get sorted asap. Car is now back with us fixed and spot on. Still covered under warranty for while yet also fab 10/10
Already bought a car from Ace 4 years ago which has been a solid motor causing no problems. Always had a great, friendly experience from all. Now bought our second car from them and again they couldn't have been nicer. Very fair with my trade in when I explained the issues with it. Happy with the deal that we did and feel it was fair. Very nice 'family' environment to do a deal in. Also, not experienced any of the 'pressure' selling that others have reported. Thanks again Ace... I'm sure we'll be back!
I am a returning customer and I cannot recommend Ace enough! They are extremely helpful and provide an outstanding service. I enquired about a car on the morning and by the evening I was driving it home. It had just been MOT’d and came with a great warranty. As always, Joe was very helpful and couldn’t do enough to help. I am over the moon with my purchase.
Purchased a car at the start of December with collection at the end. Had couple of small requests with the car and they sent me to Browns (very helpful) and then to AJW body work, again very helpful. I’ve noticed a couple of bad reviews on here since purchasing my vehicle, and they may have put me off, which would’ve been a shame. I’m very happy with the vehicle I’ve purchased, I appreciate that I haven’t had it long, but it’s a secondhand vehicle that you’re buying, you pay your money you take your choice….
I went out looking for my dream car on Christmas Eve. The staff at Ace Motors were trying to make it happen. Sales manager Herme G came in and put the bow on the package! I rolled out in my Cadillac Escalade with bells on. Thank you Ace Motors!
One star is one star too many - purchased car, had it delivered, seemed OK, but noted that the side steps had been strapped up and did not work, they said they would send replacement motors for this but they never arrived, not only that i would have had to pay to have this done out of my own pocket - then afterr a week, the car broke down and had to get it recovered to local garage where had to spend £2850 to replace water pipes, starter motor, altenator, battery, asked for the warrnty details but these were sent after we had it repaired and had paid for it - the warrenty would not cover as it had a limit of £1000 -mso not worth the paper it is written on - paid £25,000 for a pile of junk, the front panel fel off as was not secured and that is £4000 to replace - well we dont have that money so it is tied up with cable ties - what a wonderul sight for a private plate Range Rover - overfinch!! would not recommend buying anything from these guys - what a swindler!
Dashboard lights came on as soon as I drove it away. They said they'd fix it, but the fix didn't last. Then there were oil leaks from front and back. Their warranty is a scam and it's cost me thousands getting the problems repaired.Avoid this place.
We drove 225 miles after telephone discussions to view the car. The car was just as described and in lovely condition. The purchase was very straight forward and an all round pleasant experience.Very much enjoyed the whole process and the drive home despite the awful weather!
Claim your business profile now and gain access to all features and respond to customer reviews.
shipoutfromusa.com
text-em-all.com
amazon.uk.dk
ameribag.com
panasunsolar.com
uk.whatgeek.com
www.evoice.com
teflinstitute.com
advancevauxhall.co.uk
diversewebdesign.com.au