Review Time
I love doing business with Adagio teas. Easy to navigate website. Easy to order. Prompt shipping and delivery. Order always accurate and sometimes a free sample surprise! Thank you Adagio for excellent, consistent service and products!
Absolutely love Adagio Teas! Not only is their customer service fantastic, but the teas are absolutely delicious and shipped quickly. As someone with food allergies I appreciate that their teas are all free of gluten, dairy and nuts. Their loyalty/points program is great and offers some solid savings if you're a frequent purchaser, and there are (typically) tons of reviews for each tea flavor which I find really helpful when shopping.
I love Adagio teas. They are reasonably priced and the website has great pictures of what you’re buying, plus a lot of data like brewing times and temperatures. The reviews by other tea drinkers are extremely useful. I also love the various fandom teas- special blends created by various tea drinkers who have much more experience than I on making a great blend. Finally, I have priced competitors, and Adagio is better priced.Only one thing could use some improvement: the way to get answers to navigating the website as regards one’s account and rewards. FAQ and the chatbot didn’t help with a recent issue and I could not reach someone by phone or even a live chat line, so that became annoying- yes, someone replied to my email, but I’m not sure that was a living being, because it just repeated the bot chat, which was missing one very tiny but essential datum to accomplish the desired action, which I finally stumbled upon after HOURS of pursuing possible solutions (yeah, I can be extremely persistent).
I was given an Adagio Teas sampler pack as a gift for Christmas. It has changed my life! I love all of their flavors, of course (my favorite flavor is the pomegranate grove), but I love all of the other products they sell as well. They sell tea makers and pitchers as well as kettles and gift boxes and seasonal items. There is also a pantry section where you can buy ingredients separately so you can make your own customized tea bland flavors. The web site and app are both well organized and easy to use. They sent me a few "thank you " gifts with my order for me to sample as well. I highly recommend Adagio teas to anyone who likes tea!
Adagio is not just a place to buy tea. It's a place to educate yourself with tea information, get involved and meet some great people who have a wide variety of knowledge to share. My orders date back to 2018 and I've yet to fully begin to taste all they have to offer. Their headquarters is in Elmwood Park, New Jersey, with manufacturing taking place in both NJ and a sister facility in the UK. They encourage a CommuniTEA and feature articles on the tea farmers. Their loyalty program allows you to earn points on purchases and reviews. High quality tea at fair prices, create your own blends, low shipping and reasonable delivery. Adagio is number one. Give them a try - you will not regret it.
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Fresh tea, cool accessories and plethora of useful information. Adagio Teas is the most popular tea store online, with stellar customer service marks.
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