adamvacations.com

Never ever never ever don't go for this company,they are showing lowest fare online like Skyscanner

Never ever never ever
don't go for this company,they are showing lowest fare online like Skyscanner or Google flight and when u booked they say its increase no way to get tkt ,they hold ticket 100% confirm ,they hold ticket and take money if new rate , mo@@r@ucker team

Date of experience: Feb 22, 2026

I booked an internation flight with Adam Vacations and had a horrible customer service experience. I

I booked an internation flight with Adam Vacations and had a horrible customer service experience. I emailed them immediately after I booked the flight because I realized the bags and seat assignment was not included in the price. The customer service agent and floor manager "Jenna" I spoke with was extremely unprofessional and rude. I asked her how much the seats and 2 checked bags would cost for my husband and me and she said $800! I said I wanted to cancel the reservation and she put me on hold and came back with another quote of $600. At this point I had read the reviews and realized I was being scammed. When I shared with Jenna that I thought this was a scam, she became belligerent and started yelling that I "humiliated her." I stated I am a business owner, and that this is not an appropriate way to handle business. They should have a set price for the luggage and seats, as all the other airlines and online booking companies do. After a heated discussion and several minutes of giving me the run-around, she finally agreed to refund the majorityof the flight, but still charged me the $175 in taxes. I had only booked this flight 3 hours earlier. I asked for an email confirmation of the cancellation and immediately contacted my credit card company to notify them of the charge that should be refunded. What a hassle! The few hundred you may save on a flight, Adams Vacations will surely make up for with the seat selection, baggage fees, and the horrible customer service. Do NOT book with this company!

Date of experience: Feb 17, 2026

Unprofessional and Deceptive Practices

This service is entirely fraudulent. I paid a significant amount for a booking and received no confirmation at all. When I followed up, instead of addressing the issue, they insisted on an additional payment to proceed. When I asked for a refund, I was informed that I would have to wait two billing cycles (60 days)—even though no ticket was issued. I checked directly with the airline, and they confirmed that the reservation was created but never paid for. This seems like a calculated strategy: reserve the last available seat, take a large payment, and then pressure customers for more money. To make matters worse, a representative claimed to be a manager and spoke in a very unprofessional and dismissive tone, showing no accountability or concern for customers. This is a clear bait-and-extort scheme. Please exercise caution and avoid engaging with them unless you want to risk having your money tied up for months without any service provided.

Date of experience: Jan 11, 2026

Great experience with the travel service!

I booked a ticket with a travel service and received a call informing me they couldn't confirm the ticket with the airline. However, they offered me a superior itinerary for just $25 more (Seattle to Barcelona) or a full refund. I opted for the improved itinerary for $25 more and couldn't be happier with my choice.

Date of experience: Jan 11, 2026

Flight booking fell through and no refund offered

I had a flight booked, but the following day I was informed it was no longer available, and they refused to refund my ticket. Be cautious, as this service seems untrustworthy; I would advise against using them.

Date of experience: Jan 06, 2026

Complete Scam!

They are a complete scam! I was charged $900 for a fake ticket and ended up stranded at the airport. I had to spend an additional $1,300 for a new ticket. These individuals are terrible and heartless scammers.

Date of experience: Dec 31, 2025

Exceptional Service Experience

I want to share my great experience with a representative from the company. I recently needed to change my Italy trip dates and provided several options. The representative swiftly secured one at the best price available. They were very knowledgeable about current fares and offered valuable advice on the ideal time to visit Rome. Overall, the customer service was remarkable. I genuinely appreciate the support received and would highly recommend this service to others.

Date of experience: Dec 06, 2025

Outstanding Customer Expertise

I want to highlight my excellent experience with a representative from the company. I needed to adjust my Italy travel plans and shared multiple date options. They promptly secured one at the most affordable price. Their knowledge of current fares was impressive, and they provided useful insights on the best time to visit Rome. Overall, the level of customer service was exceptional. I truly value their help and would highly recommend them to others.

Date of experience: Dec 06, 2025

Grateful for Bruce Reed

Date of experience: Dec 02, 2025

Very Supportive

The representative was very supportive.

Date of experience: Nov 17, 2025