Name: easimytrip.com
Telephone: 000000000
Rating: 4.1

Kevin Adams Guest

Disappointing experience with the eSIM purchase

I bought a UK eSIM from the service prior to my trip, but it failed to provide any internet connection. I followed all the setup instructions, including enabling data roaming and selecting the network manually. The support team only replied after 11 hours, which is far too late for a traveler relying on mobile internet. Because of this delay, I had to buy another eSIM to remain connected. Even though I did not use their service, the company refused to issue a refund. This was a frustrating and disappointing experience, and I cannot recommend this service for travel.

Date of experience: Jan 18, 2026

lewisdabestever5 Guest

1 month ago

I bought a UK eSIM from a service...

I bought a UK eSIM from a service before/during my trip. The eSIM failed to provide any internet connection. I followed all setup instructions, including enabling data roaming and manually selecting the network. The support team only responded after 11 hours, which is far too late for someone relying on mobile internet while traveling. Due to this delay, I had to buy another eSIM to remain connected. Even though I didn’t use their service, the company refused to issue a refund. This was a frustrating and disappointing experience. I would not recommend this service for travel.