Review Time
There were misleading practices involved. The dumpster did not match the advertised dimensions and was too tall for my garage. I faced multiple unexpected surcharges, and I can't trust the weight charges I received. Additionally, this is not a local business despite using local numbers, which adds to the distrust.
This company uses deceptive practices…they give a competitive price for a 30 yd dumpster and only allow 3000lbs which is unrealistic…most honest companies allow 6-8 thousand lbs….so when they picked up the dumpster they emailed me a day later and said it was over the allotted weight and they would be charging my card an additional amount of over 200.00 …scammmers …signed unhappy former customer!
Awful service, did not make delivery on delivery date, they will not tell you an expected time of delivery. You can not get ahold of anyone unless are trying to place an order. They charged me 350 one day and another 300 today and still have not delivered dumpster. They are not transparent about anything. Do not trust them.
Don’t waste your time. Rented two dumpsters for construction, no one mentioned the 3,000 pound weight restriction, received my contract address was all incorrect. Got charged for cancelling dumpster delivery a week in advance, attempted to contact customer service what a joke I got sent to voicemail every single time and then receive a text to complete a complaint online. Then they “call you back” but I never received a call only voicemails every time. If you don’t want to deal with complete nonsense and horrible customer service save yourself the stress, pay a little more up front, and be a hell of alot happier in the end!
We booked a dumpster with Affordable Dumpster Rental on 8/8 and paid $388 upfront. From start to finish, the experience was frustrating and unprofessional.Delivery Issues: The dumpster was dropped on 8/19 with no specific delivery time window (8am–6pm). When it arrived at 1:20pm, hubby was in bathroom. Came out and saw it was placed so close to our rock retaining wall that the door could not be opened. A photo was taken and sent immediately. Per neighbor, the driver left delivery truck, saw the issue and left anyway.Communication Failures: From 1:32pm onward, we made multiple calls and sent texts to the local number, but only reached an answering machine. We finally reached sales, who filed a service ticket. Corporate called us back later, confirmed the issue, and promised someone would come to correct the placement. They said it might take several business days and assured us that our rental time would not begin until the dumpster was moved.Broken Promises: Despite this assurance, no one ever came to fix the placement. We took time off work that week specifically to use the dumpster, but ended up having to throw items over the side. Calls made on 8/24, 8/25, and 8/28 to both local and corporate numbers went unanswered or unreturned.No Resolution: As of 9/17, nearly a month later, we have had zero communication, no correction, and no refund on our original charge.This company failed to provide the service we paid for, did not follow through on promises, and completely ignored all follow-up. Based on our experience, we cannot recommend Affordable Dumpster Rental to anyone.
I have observed an additional charge of $115.20 on my account. After thoroughly reviewing the contract, I must formally contest your business practices. Despite assurances that the weight limit was not an issue, I was misled. Based on the information I provided and the assurances given, I was led to believe there were no concerns. I suspect dishonesty, and given the lack of recourse to challenge or prove any misconduct, I feel powerless. However, I refuse to accept this situation. I will not utilize your services again and will advise others to seek reputable companies elsewhere. Your organization will be cited as an example of poor business practice.
This is a broker company, they contract with 3rd party dumpster rentals. The booking process was easy, but the service not good. It took almost a month to get the filled dumpster removed due to miscommunication with the 3rd party dumpster providers. I got into trouble with my HOA for having the thing in my driveway so long. Also, I was charged almost double for the weight AFTER the fact, which I strongly disagree exceeded 3000 lbs/1500 contracted to start with. All I had was furniture/no construction materials at all. I was also charged the extra $190 automatically without even being asked especially given there was no actual proof the landfill indeed weighted the dumpster at 3000 lbs. I do not recommend this company.
This company is a complete SCAM. DO NOT USE. They quoted us $439.00 for a 20-yard dumpster. We were honest that it would be concrete, bricks, and plaster going into it. We were told materials should not be overflowing when it was picked up. It was not, and we had no idea of the weight. Two months later, I have changed an additional $4200.00 in overage fees. How would I have ever known the weight of the dumpster? Based on the materials, we should have been told to fill only 1/4 of the dumpster to stay within the weight limit. Called to speak with billing, and the girl who answered said there isn't a billing department, but she was a manager. Refused to address the issue and would not provide any proof of the weight overage. They expect you to take them at their word. When asked why I was billed two months later, she stated some companies bill them weekly, bi-weekly, monthly, or bi-monthly. I doubt that. DO NOT USE THIS COMPANY
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AffordableDumpsterRental.com provides reliable and cost-effective dumpster rental services for residential and commercial projects. With a wide range of dumpster sizes available, we offer flexible rental periods to suit your needs. Our efficient and friendly team ensures timely delivery and pickup, making your waste disposal process hassle-free. Trust AffordableDumpsterRental.com for affordable pricing and exceptional service.See more
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