Name: africanancestry.com
Telephone: 000000000
Rating: 3.4

Tamara Long Guest

I love the service and information

I love the service and information you provided.... I was Uber anxious and didn’t enjoy the wait time but understand that’s a part of it. Thanks so much.

Date of experience: Nov 04, 2019

Lyle Wilson Guest

6 years ago

Great customer service

Great customer service, trustworthy and very knowledgeable.

Date of experience: Nov 04, 2019

Tonja Price Guest

6 years ago

Poor communication

I was told I would have my results between 10/14 and 10/28. It’s now November 3rd and I haven’t received even an email to communicate status. This is disappointing

Date of experience: Nov 03, 2019

Alyson Patterson Guest

6 years ago

The customer service young woman always…

The customer service young woman always answers my many questions and explains things thoroughly.No beating around the Bush service.DNAknowledgeable & conversational regarding my particular DNA interests,suggestions,my research findings...

Date of experience: Oct 26, 2019

Petrina Brown Guest

6 years ago

Delivered everything as expected and…

Delivered everything as expected and more!Plan to order more test to get the full picture of my ancestry.

Date of experience: Oct 18, 2019

Saul Reed Guest

6 years ago

Communication

Slowful when returning e-mails and tracking specimen information.

Date of experience: Oct 14, 2019

Tyra Guest

6 years ago

Turnaround Time Is TOO Long

It’s been 13 weeks and I still haven’t got my results. Even if the 10 weeks is just an estimate, the turn around time is too long.

Date of experience: Oct 13, 2019

Joshua W. Guest

6 years ago

The test was both exciting and…

Very ExcitedThe test was both exciting and informative.I look forward to seeing where it leads

Date of experience: Oct 09, 2019

Marigold Cook Guest

6 years ago

I was very disappointed in the…

I was very disappointed in the results. This product was advertised as a total DNA product comparable to 23 and Me or Ancestry. I do not know what percentage African I am not to mention any other ethnicities I might have. I paid three times the money for three times less. I am requesting a refund.