Review Time
My order was sent to the wrong address. I emailed many times but no response. Finally when I threatened to head to social media I got a response. The parcel was returned to royal mail and they sent it back to Alderly London. I still have not had a refund and once again they are ignoring my emails. Terrible company who are certainly not in London
One star is far too generous. Took ages to arrive , neck
hole i could barely shove my head through. Just cheap Chinese tat, purporting to be from British companies. They keep springing up with different names. The latest I saw on Facebook was called James and Emma. The same range. Synthetic with ink marks and unlike the photo , the pockets had been sewn on the outside , sticking out and not matching the dress. This lot need to be reported to trading standards. There is a London address on the back of the package which I’m going to try to send it back to. Failing that, I’ll claim the money back from my card and use it as dishcloths. It’s not fit for anything else!!
One star is far too generous. Took ages to arrive , neckhole i could barely shove my head through. Just cheap Chinese tat, purporting to be from British companies. They keep springing up with different names. The latest I saw on Facebook was called James and Emma. The same range. Synthetic with ink marks and unlike the photo , the pockets had been sewn on the outside , sticking out and not matching the dress. This lot need to be reported to trading standards. There is a London address on the back of the package which I’m going to try to send it back to. Failing that, I’ll claim the money back from my card and use it as dishcloths. It’s not fit for anything else!!
I had (mis) understood that returns would be straight forward. I obviously hadn't read the small print nor had I read that this company was shipping from Asia, as I thought and saw pictures of what I thought was a UK store in London. Order took forever to arrive (and my reservations were realised). The dresses (orderd 2 sizes) but both are the same, quality is dire as is the cut and bore no resemblance to photo. Do not use this company nor get sucked in as I did which cost me £80 that i am never going to get back. I have emailed the company twice a day and still got no response. They should be blocked from selling on FB, Insta and everywhere as such a bad company on so many levels. I do not like the Shein/ Temu ethics and avoid these sites, but this it on the same level, much to my annoyance and dismay, but at least with those you get your money back in full. What a bad move on my part but hope you read these reviews and pick up what I overlooked. A One Star is 100 too many.
I can only repeat what others have already said. Poor customer support, inferior quality and returns via China, at a cost of £30, with no guarantees. I intend to give my purchase to charity and put it down to experience. At my age I hoped I would know better.
the dress took ages to aarrive and when it did it is very cheap, synthetic fabric. The garment is twisted making the pockets stick out. To get a refund you haver to post to China at your own cost £30 with no guarantee of refund saying it may not arrive. Avoid usiing this company it is a waste of resources and causes stress.
Don't use this company. I ordered two pairs of shoes from Adorly London. Clever website making it look like there's a London store run by these 2 women. But...I found out the items come from China, not London at all ! I've ordered shoes they've taken £120 and over one month on, no shoes. Lied about delivery and now no tracking available at all, liars ! No response to my complaints. Stay away from these crooks
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