aldimobile.com.au

1.8
1.8 Based on 21 reviews

ALDImobile prepaid plans offer great value calls, SMS and data. Choose from our wide range of plan options including 365 days credit!...

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Average Rating

1.8

/
5

21 Reviews

5 Star
10%
4 Star
10%
3 Star
0%
2 Star
14%
1 Star
67%

All Reviews

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Review Time

Colin R.
Avoid this service!

The Internet becomes nearly unusable during mornings, lunchtime, evenings, and peak times on weekends. Although they use a major network, access seems to be restricted during busy hours—exactly when you need it the most. For example, it took me three minutes to load this page.

1
Date of experience: Jan 18, 2026
flopio9001
Connectivity issues during busy times

The Internet is almost unusable in the mornings, at lunchtime, in the evenings, and during busy weekends. The service relies on a major network, but access seems restricted during peak hours—exactly when you need it the most. For instance, it took me three minutes to load this page.

1
Date of experience: Jan 17, 2026
Don't waste your resources!

Don't waste your resources! -1 star.

1
Date of experience: Jan 12, 2026
Malapokix
Account issues overshadow reception

While reception wasn't a problem, my account drained too quickly. All I got was mobile data that lasted only a few days. Customer service was lacking, as they abruptly ended the call. This has been the worst experience I've had.

1
Date of experience: Jan 01, 2026
KazeGlf78
App experience leaves much to be desired

I'm not impressed with the app; there's no online chat or messaging option. I couldn't change my address in the app, and despite updating my payment details weeks ago, the payment wasn't processed. I’ve been a customer for over 15 years, and having to call to activate my new card is frustrating. Communication is poor.

2
Date of experience: Dec 22, 2025
Sydney Rogers
Generally satisfied until a recent issue

I've generally been satisfied until I faced a problem with my SIM after returning from abroad. Initially, customer service was quite poor, and no one seemed eager to help. Eventually, an advisor who was willing to assist contacted me, took charge of the situation, and resolved the issue. I will continue with this service.

4
Date of experience: Nov 10, 2025
Enid Rogers
Frustrating experience with credit

If I could give a zero, I would. I paid for a SIM and added credit, but it vanished within days. I called and they had issues checking my account. I spent nearly $90 in just over a month. My usage showed online activity at odd hours, and calls were charged while I was on Wi-Fi. I’m 78 and rarely use my phone late at night. Customer support was unhelpful, and I have switched to a more reliable provider.

1
Date of experience: Oct 21, 2025
Beresford Lewis
Quick and easy SIM purchase

I recently purchased a SIM online, and the delivery was prompt. Porting my number from a major network to this service was quick, and I’m enjoying the $23 mobile plan with 12GB of data for 30 days. I'm very satisfied with the pricing and data options.

5
Date of experience: Oct 17, 2025
Radu Popa
Fantastic service, highly recommend!

Fantastic service, I absolutely love it!

5
Date of experience: Sep 17, 2025
Selma A.
Confusion over contract cancellation

I canceled my contract in July but received a bill today. After an hour on chat, I was told that not renewing means continuation. I thought canceling meant it was over. Apparently, that's not the case!

1
Date of experience: Sep 09, 2025

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Business Details

  • ALDImobile prepaid plans offer great value calls, SMS and data. Choose from our wide range of plan options including 365 days credit!

  • language https://aldimobile.com.au

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