alecto.nl

4.7
4.7 Based on 37 reviews

Slimme en betaalbare producten, die het leven praktischer, comfortabeler en veiliger maken. Dat is waar Alecto al ruim veertig jaar voor staat. Ons assortiment is inmiddels zo breed, dat we met recht kunnen zeggen: in elk huishouden in Nederland vind je m...

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Average Rating

4.7

/
5

37 Reviews

5 Star
84%
4 Star
8%
3 Star
0%
2 Star
0%
1 Star
8%

All Reviews

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Review Time

Neon
The carbon monoxide detector does not detect carbon monoxide at all, regardless of the concentration

The carbon monoxide detector does not detect carbon monoxide at all, regardless of the concentration—it always displays 0 ppm.
In addition, the alarm test cannot be stopped and rings for 10 seconds, which is extremely loud and startling. I nearly had a heart attack.

1
Date of experience: Mar 15, 2026
Neon
The carbon monoxide detector does not…

The carbon monoxide detector does not detect carbon monoxide at all, regardless of the concentration—it always displays 0 ppm.In addition, the alarm test cannot be stopped and rings for 10 seconds, which is extremely loud and startling. I nearly had a heart attack.

1
Date of experience: Mar 15, 2026
Bruce Baker
Perfect service!!!!

Perfect service, and the communication perfec, thanks !

5
Date of experience: Dec 13, 2021
luna01020409
Meteo station

My outside unit of my meteo station didn't function anymore. After email contact they send me a new one. Very good service and quick response to email.

5
Date of experience: Dec 09, 2021
Glen Sanders
Fuss-free replacement

Bought a defective product from a web-shop. Alecto stepped in and sent a replacement without fuss.

5
Date of experience: Dec 06, 2021
Clive Scott
Splendid service

After the table stand of my Alecto weather station broke through some clumsiness on my part, I sent them an email asking them to send me a new one. Not long after, I got the standard sent to my home and I didn't have to pay any costs for it! Great service!

5
Date of experience: Nov 08, 2021
Coloman Morris
Twice my weather station broke down and…

Twice my weather station broke down and was replaced without any trouble by Alecto. Good and prompt service.

5
Date of experience: Sep 21, 2021
Julia S.
Part of weather station was sent immediately a t no charge!

The little cap of the battery holder of my weather station was broken. After a while I figured I could get a replacement part, actually without much hope, I guessed Alecto was a low quality company from Asia. To my surprise I found an excellent servicepage and asked if the part was available. Same day I received a response that it was and irt was going to be sent next day and ... at no charge. I was flabbergasted, even more when it arrived next day and I could install my station again. Great service from a Dutch company! Thx.

5
Date of experience: Jun 02, 2021
Andrew Baker
excellent and very fast service for a…

excellent and very fast service for a reperation of a WS-4700

5
Date of experience: May 19, 2021
Josh Smith
Alecto warranty service

Quick response to service request.My product was repaired very quick and without any costs.

5
Date of experience: Feb 12, 2021

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Business Details

  • Slimme en betaalbare producten, die het leven praktischer, comfortabeler en veiliger maken. Dat is waar Alecto al ruim veertig jaar voor staat. Ons assortiment is inmiddels zo breed, dat we met recht kunnen zeggen: in elk huishouden in Nederland vind je minstens één Alecto product.

  • email service@alecto.nl
  • language https://alecto.nl

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