Review Time
This service has truly benefited our business. Daily, we receive inquiries from social media and mapping platforms, all organized into one tidy system—eliminating the need for notebooks or spreadsheets. The initial setup had its challenges, but the support team was responsive and helpful. While it’s not flawless, it’s certainly a worthwhile investment. Four stars!
This service has truly benefited our business. Daily, we receive inquiries from social media and mapping platforms, all seamlessly organized into one system—eliminating the need for notebooks or spreadsheets. While the initial setup had its challenges, the support team was quick and effective in their responses. Although not perfect, it is definitely a worthwhile investment. Four stars!
I cannot recommend this platform. I subscribed last month, but canceled shortly after. This month, they charged my account again, and no one is responding to my inquiries. It's not a serious platform if they continue to take payments despite a cancellation.
A deeply frustrating experience with this platform. Throughout my time using it, I've encountered persistent bugs and errors that remain unresolved. The support team continually states that the issues are being escalated, yet nothing changes. The growing number of problems is detrimental to both service quality and my business's finances. There's a lack of accountability and clear communication, only vague promises. Using this platform feels risky, especially for businesses with multiple team members. Overall, there’s no client focus or genuine support—just payment collection and empty assurances. I do not recommend this platform.
When we first joined this service, adapting to the system was a bit challenging, but the team guided us thoroughly. The onboarding process wasn't limited to just software; the support staff also helped us refine our processes and enhance efficiency. Whenever we need help, support is always available in multiple languages for our teams.
This service provided clear insights into which employees generate the most revenue and which services require promotion. This level of detail gave me complete control over my metrics, leading to an increase in revenue by acting on those insights. Transitioning from paper to a digital system was a game-changer, proving to be extremely effective for my business.
A truly disappointing experience with this company. After signing up, I was pressured to pay extra or commit to a longer membership due to the nature of my work. Over the next week and a half, I struggled with their system, interacting with multiple support representatives, and found it to be quite unuser-friendly. Most issues require internal fixes; clients cannot resolve them independently. Eventually, I requested a refund, which they denied, citing a no-refund policy. In the end: wasted time, no access to a functional service, lost money on fees, and the manager refused to provide contact details for feedback. An extremely disappointing and unprofessional experience.
I purchased two appointment slots from them. From the start, there were issues syncing with the calendar. After hours of troubleshooting, their support finally admitted it was a bug on their end. The online booking button does not integrate properly. Their database has bugs, requiring manual appointment entries for existing clients. Instead of resolving the issues, their support team focused on convincing me to stay with the platform. I do not recommend this service at all!
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Altegio is a comprehensive business management & online appointment scheduling software designed to enhance the efficiency of service-based businesses. It offers 24/7 all-in-one cloud-based SaaS ecosystem. Altegio is particularly beneficial for local service industries such as beauty, wellness, sports, and healthcare sectors. The platform includes over 30 modules that support team management, finance handling, inventory control, and more. Additionally, it automates essential business functions like staff scheduling, notifications, inventory management, payrolls, and accounting. This platform is ideal for small to medium-sized enterprises as well as franchises and chains looking to streamline operations and improve customer engagement.See more
