alecto.nl

4.7
4.7 Based on 37 reviews

Slimme en betaalbare producten, die het leven praktischer, comfortabeler en veiliger maken. Dat is waar Alecto al ruim veertig jaar voor staat. Ons assortiment is inmiddels zo breed, dat we met recht kunnen zeggen: in elk huishouden in Nederland vind je m...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

37 Reviews

5 Star
84%
4 Star
8%
3 Star
0%
2 Star
0%
1 Star
8%

Filtered Reviews

Filter Reviews

Review Time

balkimort
Problem with CO detector solved quickly…

Problem with CO detector solved quickly and as desired. Very good customer service.

5
Date of experience: Jan 22, 2020
Felix V.
Fast response

Fast response. Reasonable service great customer service

5
Date of experience: Jan 15, 2020
Mortimer Adams
Warranty case handling

The All-in-one outdoor sensor of the WS-5300 was faulty. Contacted Hesdo Service Center. Within two hours, the handling was arranged via E-mail and a new sensor was prepared for shipment. The next day, the sensor was delivered to us. We are very satisfied with the handling, this deserves a big plume.

5
Date of experience: Jan 13, 2020
Montie
In May 2019 I was very pleased about…

In May 2019 I was very pleased about Alecto and I wrote a very good review with 5 stars.But now I am very disappointed. What happened in the mean time? In May 2019 I had a problem with the outdoor unit of a weatherstation. Alecto send me a new outdoor unit.But this unit is also causing problems now. After only 7 months this unit is also dead. So, I can only make the following conclusion. This product is far from professional. It is not working the way you should expect.

1
Date of experience: Jan 06, 2020
TacosOldelPaso31
Quick

Quick, no back and forth, resolution to correct a faulty device.

5
Date of experience: Dec 23, 2019
David Long
Good warranty service

I had a broken device of 1 year old that was replaced without a lot of hassle. Easy customer service and good products that do what they say.

5
Date of experience: Dec 15, 2019
filoulemagicien
good product

good product, good service

5
Date of experience: Dec 12, 2019
Ivo Anton
Good service!!

4
Date of experience: Nov 22, 2019
Michele F.
Smooth service

Smooth serviceA month after purchase my WS-5500 stopped measuring rain. I'checked probable causes but did'nt discover anything. Emailed the helpdesk and they replyed that they shipped a new external weatherstation to me.

4
Date of experience: Nov 18, 2019
DanieS11
I received a new meteo-station despite…

I received a new meteo-station despite the fact that the warranty of the old station was already a month overdue. Top service!Hans de KleerThe Netherlands

5
Date of experience: Oct 21, 2019

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Slimme en betaalbare producten, die het leven praktischer, comfortabeler en veiliger maken. Dat is waar Alecto al ruim veertig jaar voor staat. Ons assortiment is inmiddels zo breed, dat we met recht kunnen zeggen: in elk huishouden in Nederland vind je minstens één Alecto product.

  • email service@alecto.nl
  • language https://alecto.nl

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More