Review Time
We had an excellent experience with Alharam Travel for arranging our Umrah pilgrimage, and I especially want to thank our agent, Omar, for his outstanding support.
From start to finish, everything was handled smoothly — visas, flights, hotel bookings, and transport. The process was clear and stress-free, which allowed us to focus fully on our ibadah. Omar was very responsive, and helpful at every step. He answered all our questions, guided us through the requirements.
The accommodation and transport arrangements were well-organized and convenient.
Thanks to Alharam Travel and especially Omar, our Umrah experience was smooth, well-managed. I highly recommend their services to anyone planning Umrah.
The scammed us and left us with no hotel in Makkah in 2024. Will never ever use this company again. Please use better trusted companies. They are a disgrace. Mohammed who was the agent gave false promises
I had a great experience with Husnain from Alharam Travels UK while booking Umrah services for me and my friend. From start to finish, he was professional, helpful, and very responsive. He explained everything clearly, handled all the arrangements smoothly, and made the whole process completely stress-free.
His support and guidance gave us real peace of mind, which is so important for a journey like Umrah. I highly recommend Husnain and Alharam Travels UK to anyone looking for reliable and trustworthy Umrah services.
Title :Amazing umrah package and Ibrar who took care of me
Amazing umrah package and Ibrar who took care of me was amazing. His professionalism, patience and helpful manner was absolutely next to none! This was my first time booking with this company and experiences were great. I highly recommend it!
My experience was fantastic from the initial contact until I received my order, thank goodness. The team was accommodating, courteous, and reliable. I want to express my gratitude to the representative; he was very respectful and polite. Thank you so much, and thanks to the whole team. I hope this won't be the last time I engage with you, and I look forward to returning many more times. Thank you very much.
Exceptional travel service. I've been using them for umrah since 2018. The representative feels like family. They consistently offer me the best prices. No matter which hotel I inquire about, they strive to provide it at the lowest rate. Alhamdulillah, my visit on December 25 ended with two bookings for Masjidul Haram arranged by the service. Special thanks to the representative.
As a long-time loyal customer who has referred many people to the company, I am deeply frustrated by my recent experience. Despite generating significant revenue through referrals, I can confidently say I will never use this service again and will advise my network to steer clear. We planned and paid for a family trip for 12 people nine months in advance. Although the visas were issued just days before our travel, one visa could not be processed despite the passenger holding a British passport, and they refused to issue a refund. Upon arriving at our hotel after a long flight with seven children aged 2 to 8, we were informed that we had no hotel reservation. Contacting the company was incredibly challenging; when we finally reached someone, their responses were unhelpful. We spent 4-5 hours in the hotel lobby in Ihraam, only to be told we needed to pay for a night ourselves, which I refused, knowing they would not reimburse me. After hours of waiting, they instructed us to move to another hotel, which was a 30-minute drive away from our original destination. Given the situation and the exhaustion of our children, we reluctantly agreed. However, we faced further delays in transportation because the transport company claimed the service had not been paid for. After more waiting, we finally arrived at the new hotel. The company assured us our original hotel would be sorted out by the next day, but that promise was empty. We faced the same frustrating cycle of messaging and waiting hours for a response. Upon returning to the original hotel, we were told we had a booking for just one night. Exhausted, we checked in, planning to resolve the issue later. The next day, after more chasing, they extended our stay. I have left out many details to keep this brief, but after booking so far in advance and spending nearly 20k, I expected much better service. This isn’t the first time my family has encountered similar issues with the company. I have lost my loyalty to this service and strongly recommend avoiding it. It’s better to invest in a reputable company than to face such stress and difficulty, especially when traveling with young children.
I had a very unsatisfactory experience with the service and wouldn't recommend them to anyone. I booked my trip months in advance, and they promised to apply for the visas a month before travel. When the time arrived, they completely forgot and refused to apply for a visa for certain passport holders, which they should have been aware of from the moment I provided our passport details. This created unnecessary stress, and I ultimately had to seek assistance from another travel agent. They were also ineffective regarding our flight arrangements. I requested a change to our return date months in advance due to personal circumstances. They assured me it would be taken care of and even insisted it was urgent to book hotels based on the new dates, yet they never actually changed the return flight. Consequently, my family was left stranded for several days without a plan. Overall, they appeared lazy, unprofessional, and seemed more focused on extracting additional payments from us rather than offering a reliable service. Their pricing details were unclear, likely to obscure how much they were profiting from the booking. Save yourself the trouble and choose a different agency.
I am genuinely grateful for the assistance I received during my search for Umrah packages. The representative was incredibly helpful, patient, and knowledgeable throughout the entire process. They addressed all my questions clearly, provided excellent advice, and identified options that perfectly matched my needs.
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Alharam Travel is a leading Travel service provider for, Hajj, Umrah and special Ramadan Tours to perform Holy Obligations. If you are looking for the most trustworthy sources for Holy Journey then you are on Right Spot. Alharam Travel is best Option for you to perform righteous duties of Islamic Obligation
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