Review Time
I ordered seafood from this company for my husband’s birthday and was initially very excited. Unfortunately, the experience was deeply disappointing due to poor communication and lack of accountability.After placing my order, I called the company the next day to confirm it had shipped. I spoke with a representative named Gladys, who told me the order was on its way. When I called again the following day to check the tracking (since I hadn’t received an update), she denied ever speaking with me and insisted the order had not been shipped at all. As a result, it didn’t arrive in time for my husband’s birthday.I even showed phone records proving I had called when I said I did, but there was no acknowledgment or sincere apology, just deflection. Mistakes happen, but the unwillingness to take responsibility or show any empathy was really disappointing.I truly hope this company invests in better customer service training and communication systems, because the product may be good, but the experience matters just as much. A simple apology and ownership of the mistake would have gone a long way.
I paid $411.23 for what they described as Colossal King crab legs. I typically order from another company and no complaints, however All fresh seafood ripped me off they didn't send colossal they sent malnutrition crab legs (pieces) I wish I could share my photos here..HORRIBLE tiny crab fragments.
I have been ordering from Allfreshseafood for a few months now and have been able to try quite a few items. From the escargot to the South African lobster tails, and from the top shelf filet mignons to the whole fish, I am proud to say this company has replaced my local grocery store. Everything I’ve had has been phenomenal, if I ever had an issue the customer service team was on it pronto. I live in a coastal area (south florida) and have access to fresh fish but always enjoyed cold water species, this company was the solution to that. I look forward to ordering many more products in the future.
I ordered clams and lobster meat from all fresh seafood. 2 pounds of clams arrived dead rotten and horribly smelly. There is nothing worse than rotten clams. The tempurature of the Ice packs was 65 degrees. That is why the clams were all dead. I emailed all fresh seafood and they said that I needed to take a picture of the tempurature within 1 hour of delivery which was impossible as I got home 2 hours after delivery. So they are not planning on refunding my money or giving me fresh seafood. 3 pounds of lobster meat were also 65 degrees F.. This is the most unfresh seafood I have ever received and I do not recommend this company to anyone. a total waste of my money and seafood.
We are trying all the ready meals from All Fresh, and I have not found one that is disappointing. The shrimp in the Lemon, Butter Shrimp is firm and tasty, the broccoli cooked perfectly, and the rice pilaf yummy. Including homemade lemon butter sauce is the icing on the cake. We are so pleased with these high quality, healthy meals!
I have never been disappointed.I am not sure how long i have been ordering from AFS. I have never been disappointed. I have tried almost everything they have to off. They are number one in my book ! Give them a try. It’s really good eats!
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The best part of All Fresh Seafood is that we have made it as simple as possible. We have an online store strictly dedicated to our national customers. From sushi-grade salmon and tuna to mussels, scallops, oysters, and more, we can ship our fresh seafood anywhere in the nation.
But it doesn’t stop there. We also offer a wide selection of our chef-crafted seafood meals as well as a vast array of seafood products, cooking essentials, and assorted grocery items.
To get started, simply visit the All Fresh Seafood online superstore, select what items you’d like, and place your order. And if you have questions about our national shipping, wholesale orders, or our seafood in general, we’ll be happy to help. Simply fill out our contact form to get started. See more
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