Review Time
Very happy with our rental car. Staff were friendly and helpful and made the rental experience a simple process. Great communication via WhatsApp before pick up, and prior to returning the car. The rental company is offsite from the airport ( about 8 mins drive). We were picked up by the staff and at the end of the rental returned to the airport - a smooth and efficient process. Thank you. I am happy to recommend your company to other people. My only negative would be that our car's fuel tank was empty on collection. I much prefer to collect a car with a full tank of fuel and then return it full at the end of the rental. Driving close to empty is not a comfortable experience as no one wants to run out of fuel.
The worst rental car company in the world. After finishing all the paper work, I walked to the vehicle and was surprised to see it was not automatic. I went back and explained to the agent that I rented an automatic car, and he replied that their system shows it was a manual car. I showed him my voucher, and he replaced my car with an automatic vehicle. Unfortunately, I did not pay attention to the status of the vehicle since I was exhausted after a long flight from the USA. I did not check the vehicle which was in a terrible mechanical shape. The following day, I noticed that the left front light was not working and decided it was not a big deal. Two days later, while driving in the rain I discovered that the vehicle brake system was in a bad shape and two tires had almost no thread left on them. To make matters worse, the trunk locking system stop working. I called the agent to explain that I can't lock the trunk and car anymore, and asked if I can take it to a mechanic to fix it and be reimbursed since I was 4 hours away from Antalya; he replied just slam it and should lock. I told him that I tried that and did not work. The agent said to call back the following morning since the manager was not there at this time. I called the following day 3 times, and miraculously the manager did not show up for work the whole day. I never got a response, and kept the vehicle as is for 12 more days. definitely, avoid this car rental company.
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