alloallo.com

3.5
3.5 Based on 888 reviews

...

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Average Rating

3.5

/
5

888 Reviews

5 Star
43%
4 Star
17%
3 Star
9%
2 Star
6%
1 Star
26%

Filtered Reviews

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Review Time

Andrew Jacobs
Seamless process. I was constantly notified at each stage of the delivery process, and this was accu

Seamless process. I was constantly notified at each stage of the delivery process, and this was accurate. The delivery was timeous, and the product was in perfect working conditions. All in, the process took 7 days. I'm happy.

5
Date of experience: Mar 04, 2026
Daystarr Cuna
Process was really east set up a account verify details , choose the phone you desire , use allocate

Process was really east set up a account verify details , choose the phone you desire , use allocated discounts and place order . Shipment didnt take more than a week Great Service

5
Date of experience: Feb 04, 2026
Amanda Mthimkhulu
I bought an iPhone 13 Pro for my sister, and it was amazing for the price i got it for however the b

I bought an iPhone 13 Pro for my sister, and it was amazing for the price i got it for however the battery life was disappointing but ither than that I am very happy. I want to order for myself since Friday 23 Jan 2026 the website is not working please guys assist has it ever done this before and for how long ?

3
Date of experience: Jan 25, 2026
Disappointing experience with customer support

I bought a mobile device and soon realized it overheated during regular use. Within a week, I tried to initiate a return. After that, the support team ceased all communication.
Due to the lack of assistance, I escalated the matter to a payment platform. I was then told to return the device to a distant location, even though I am based in Germany and it was originally sent from another country. This direction seemed illogical and was not clearly explained.
After following those instructions and sending the device, the shipment was held during inspection in Germany. I later learned that shipping mobile devices from Germany to that location is prohibited. Consequently, the device is now stuck in inspection, I have no device, and I haven't received a refund.
This situation highlights a significant lack of accountability and effectiveness. Misleading instructions, inadequate communication, and neglecting customer inquiries directly contributed to this problem. I would highly recommend exercising caution, as the return process and after-sales support seem to be poorly managed.

1
Date of experience: Jan 15, 2026
Jayda Foster
Great prices and quality phones

The prices are quite reasonable, and the phones are in excellent condition. I was slightly disappointed with the battery, as it started at 71 percent and is now at 70%. However, I will be sure to take good care of it to prevent further decrease. Thank you for the great service! ☺️

5
Date of experience: Jan 15, 2026
Randall Hughes
A Smooth Experience from Start to Finish

I encountered no issues from the moment I made the purchase on the website to the shipment arriving in my country. The staff provided clear communication and addressed my inquiries as needed. Overall, it was a seamless process. The only drawback was that I wasn't informed the shipment would take 2 weeks, while the tracking indicated it would arrive in 5 days. Fortunately, I had done my research and was aware of the 2-week timeframe.

5
Date of experience: Dec 13, 2025
Valda C.
All the iPhones I purchased were excellent, and I'm satisfied with each one.

All the iPhones I purchased were excellent, and I'm satisfied with each one. The communication from the service was effective until the products arrived. I highly recommend them for their outstanding support.

5
Date of experience: Dec 10, 2025
Faye Harris
My phone won't turn on, and I'm very frustrated

My phone won't turn on, and there's nothing I can do with it. I would like to return it and exchange it if possible, or get a refund. I've been waiting a long time for a non-functional item. I can't believe such a mistake happened; even the color of the phone is not what I chose, and the support team didn't reach out to me for a different preference.

1
Date of experience: Dec 07, 2025
Joan Walker
An outstanding experience with this service!

This experience has truly been exceptional. Firstly, the service proved to be reliable. Secondly, the device arrived exactly as described, complete with the battery, which I hadn't anticipated. Additionally, the attractive packaging added a nice touch. Thank you for everything! I've already referred two more customers through my purchase.

5
Date of experience: Dec 06, 2025
Gordon W.
Impressive Phone Purchase Experience!

I recently purchased a phone from a seller and I'm extremely impressed! The team was very helpful and knowledgeable, which made the entire process seamless. The phone matches the description perfectly, and I'm enjoying its features and performance. The pricing was also quite competitive. Overall, I would highly recommend this seller for an easy and hassle-free phone-buying experience!

5
Date of experience: Dec 03, 2025

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