Review Time
i have cleared phase 1 and phase 2
then make 680$ on live account
i have a 10k swing account
request withdrawal 500$ they breached my account
& said you place multiple trades in 1 mint
you cannot place more than 1 trade in one minute .
they donot list any rule about this.
i have mistakenly placed only one time 2 trades in one minute and they breached my account plus cenacle my payout worst experience Ever
Wonderful. Absoluyely thrilled to receive my second payout of 4100. If you maintain discipline, they pay you. Looking forward for even better experiences in future. I will keep updating guys. I recommend strongly go for them. In this industry, trust is more important, i think Alpha capital is must in that bucket list of every trader.
I liked the transparent and user-friendly interface. By the way, I'd like to thank representative Raymond for answering all my questions in a positive manner and clarifying everything.
I love ACG everything is good here besides payout processing speed, ACG is one of the biggest Cfd firms but after requesting payout it still takes upto 2 business days, now im already waiting since over 48hrs for my payout to get processed, everything is good here i love it but only part you guys really got to work on is PAYING OUT FASTER!
I like using Alpha Capital. they are one of the few rely able firms out there, that I can count on. I already received my first payout and looking to get more from them. Easy to use interface and fair price on challenges.
I clear both phase but just surname change they reject my kyc verification so when i am new at alpha they need to do verification first of my ID and then adjust my name accordingly but the won’t care about it and this how they do this type of misbehaviour with me
I would like to sincerely thank Alpha Capital Group. I have just received my fifth payout and once again the entire process was fast smooth and completely stress-free.
What truly sets this firm apart is the outstanding support. Every time I had a question I received a response in under one minute. That level of professionalism and care is extremely rare in the prop firm industry. The support team and management clearly care about their traders and stand behind them.
This is exactly what traders are looking for: a reliable, transparent, and trader-focused prop firm that delivers on its promises. Alpha Capital Group has earned my full trust.
I genuinely believe Alpha Capital Group is on its way to becoming the number one prop firm by 2026. They truly deserve it.
Highly recommended.
Misleading Rules and Unfair Payout Denial
I’m leaving this review after a very disappointing experience with Alpha Capital Group.
I followed all the rules stated in their onboarding email, including the 1% risk and cooling-off requirements. Despite this, my payout was denied and my account was reset based on a rule interpretation that was never clearly communicated.
They claimed I violated the “Cooling-Off Period,” but my cumulative loss on the symbol at the time of the alleged violation was below 1%, meaning the rule had not actually been triggered yet. Only after a later trade did losses exceed 1%. Their own example in the email contradicts the reason they provided for the breach.
When I asked for clarification, the explanation kept shifting, and it felt like they changed the interpretation after the fact to justify denying the payout.
I’ve traded with many prop firms, and I’ve never seen rules applied in such an inconsistent and unclear way. Transparency is essential in this industry, and unfortunately this experience felt misleading and unfair.
My previous 3 payouts to this 1 have also been denied I can confirm only 1 denial I feel was valid due to high impact news on my fx book, but I didn’t know they use that to check, I check forex factory for news. & the last 1 was due to spreads, I risked just over 0.9% & when my S/L was hit I lost 1.1%, they told me I breached the 1% risk rule & denied a $5000 payout, they then said they can confirm the spreads wasn’t excessive enough at the time to cause that but provided no proof when I asked to confirm the risk I used if they can see it wasn’t excessive, but I got no response
I hope they improve their communication and honor their rules consistently, because traders deserve clarity—not retroactive rule changes.
My experience with Alpha Capital has been excellent. The team is professional, responsive, and genuinely committed to delivering results. Their clear communication and strategic guidance made the entire process smooth and stress-free. I truly appreciate their dedication and would highly recommend their services.
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