alphamortgage.com

4.8
4.8 Based on 54 reviews

Alpha Mortgage is a full service mortgage bank offering in-house processing, underwriting, closing and funding. Fixed rates? Adjustable loans? Jumbo loans? Super Jumbo Loans? Vacation homes? Up to 100% financing? Self-employed loans? The answer's always t...

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Average Rating

4.8

/
5

54 Reviews

5 Star
91%
4 Star
2%
3 Star
2%
2 Star
4%
1 Star
2%

All Reviews

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Review Time

Edith
Lorrie Dentel at Alpha Mortgage is amazing

Lorrie Dentel in the Jacksonville office has been absolutely amazing since day 1 in helping me. She answers my millions of questions and she is very quick to get back to you. My closing day is approaching December 2nd and she has been with me the whole way, this is my first home purchase and she has really helped me with decision making and making the process so smooth. I totally would recommend her to help if you are looking for someone to help with your mortgage loan.

5
Date of experience: Sep 30, 2024
Adrian C.
Trustworthy and knowledgeable

As a Realtor, I always enjoy working with Leigh Morton! I know my buyers are very well taken care of throughout the whole loan process. Her communication and knowledge is really what makes her service outstanding. Plus she is the most trustworthy and pleasant person around!

5
Date of experience: Apr 01, 2024
Katy Brooks
Alpha Mortgage N.C/ Lorrie Dentel--a Pleasure!

I applied for a mortgage with Alpha Mortgage in coastal North Carolina. I worked with Lorrie Dentel. she was extremely professional, nudged me just a bit to get docs. in on time (which I appreciated), returned my calls promptly, and answered all of my million questions clearly and carefully. I closed on time without a hitch. She is the best! F. Wright

5
Date of experience: Apr 21, 2022
Erika Wright
I applied for a mortgage with Tom…totally a nightmare that I’m choosing to forgyand move forward

I applied for a mortgage with Tom Prichard in December and now two days before closing finally the mortgage is in underwriting not approved and they have a man as the co signer and not me a female! The whole process has been a nightmare from the get go !! Lynn Stever has tried to cross boundaries that my lawyer was very concerned about!I am canceling my application and going to a reputable bank !! Lesson learned

1
Date of experience: Jul 22, 2020
Dana Wright
Esther was a godsend to the process of…

Esther was a godsend to the process of purchasing my first home. She always has your best interest in mind, and i felt at ease to be represented by her. It was almost as if I had a mortgage broker and a lawyer in one package. She knows the ins and outs of the process from multiple sides, and ensures there is nothing present that can hurt you or the process. She is genuine but fierce when need be, this can be off putting to some you may encounter in the process, but a good thing to have on your side. Most companies processing closings, seem to want someone that doesn't ask questions and signs their life away. This is the reason this area is plagued with bad deals, and instantly house poor folk, because they're easily taken advantage of. With Esther, you can put your worries at ease, as she was always there from beginning to end explaining what everything meant, and giving sincere feedback when requested or things didn’t add up for me. I had a very difficult loan to begin with being a 203k Rehab. Esther still managed to close it in record time. I thank her dearly and commend her for all her hard work put on my behalf. Will definitely be going back when I need to, and will be my #1 recommendation for others. Thank you Esther for everything.

5
Date of experience: Jan 03, 2020
OP12
better than my best expectations!!!

After shopping around for a prospective mortgage, I had to try the services of the reputable company Alpha Mortgage. Luckily I fell into the wonderful, caring hands of Stacy Shaw. She is the most kind and caring person. She worked very hard throughout the process with all the available communications to help us get the best loan. She was fantastic in networking our realtor and other individuals to make our dream happen. We were very taken by her personal care, and that meant a lot to us. It showed great dignity and professionalism. We so appreciate it and this review is to serve as a testimonial for how we feel about Stacy.

5
Date of experience: Aug 14, 2018
Shahaf J.
Very helpful and pleasant experience

Very helpful and pleasant experience. Even with some challenges with the underwriter (not the Alpha team's fault), they were completely professional and a joy to work with. I look forward to working with them with our future business as well.

5
Date of experience: Aug 01, 2018
SkyFall_PvP64
Difficult company to work with

Difficult company to work with. Take their sweet time replying to you, but when they need something it's an emergency. Rates originally looked better than others, but customer service more than offset any minor savings. And now after closing they've sold my information to someone because I'm getting three letters a day for mortgage based life insurance.

2
Date of experience: Jul 30, 2018
Bridget Smith
Very nice people

Very nice people. Felt like they really cared. This was my first time buying a home so I knew nothing. They didn't just dismiss any questions and concerns I had. I recommend this company

5
Date of experience: Jul 26, 2018
Morgan Taylor
I'm a first time buyer

I'm a first time buyer, and my experience was stress-free. They were diligent in performing their jobs from start to finish. Quick to respond to any question I had, and very patient with me when I didn't understand something.

5
Date of experience: Jul 26, 2018

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Business Details

  • Alpha Mortgage is a full service mortgage bank offering in-house processing, underwriting, closing and funding. Fixed rates? Adjustable loans? Jumbo loans? Super Jumbo Loans? Vacation homes? Up to 100% financing? Self-employed loans? The answer's always the same …YES! We strive to offer the very lowest rates, the finest in personal service, and money management plans to fit your exact needs.See more

  • email marketing@alphamortgage.com
  • call 9102568999
  • language http://alphamortgage.com

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