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altosoftware.co.uk

altosoftware.co.uk

4.2
4.2 Based on 88 reviews

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Average Rating

4.2

/
5

88 Reviews

5 Star
76%
4 Star
2%
3 Star
1%
2 Star
3%
1 Star
17%
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Filtered Reviews

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Review Time

Oscar Price
Good at responding

Great communication and quick response to help resolve any issues that occur. Being flexible for client follow-ups/reviews

5
Date of experience: Apr 23, 2025
Ouaou
Superb Hands On Key Account Manager

Amy Hammond is our Key Account Manager, she is always on hand, is pro-active, approachable, personable and a real pleasure to deal with. Clearly extremely experienced and knowledgeable with a 'Can-do' attitude who is always on hand to help. Another great thing is that Amy makes herself available when needed. Amy has been instrumental in helping us improve our business by liaising with other departments to help us utilise Alto better and more efficiently.

5
Date of experience: Apr 23, 2025
Evan B.
information provided

I asked about additional information being added onto my Alto to do with compliance and Ben Mcleod provided the information so we were able to implement this.

5
Date of experience: Apr 23, 2025
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Lionel Ross
Alto test run

Ben was quick to set up access to Alto so that we could test it for a week to see if it was suitable for our business. He has kept in touch during the trial and is quick to deal with any questions we have had.

5
Date of experience: Apr 22, 2025
Frederick Morgan
Nasreen was very helpful

Nasreen was very helpful. We missed our first appointment and Nasreen called back straightaway to reschedule another one and despite having some technical difficulty from ourside the Alto team was very patient and answered all of our questions.

5
Date of experience: Apr 16, 2025
LostNevada09751
Solving issues & good communication

After a bit of a shaky start. Nasreen listened to our concerns and has been proactive ever since. Very happy to continue our working relationship as our account manager with BU Homes.

5
Date of experience: Apr 16, 2025
zeltfire
Always happy to assist whether on the…

Always happy to assist whether on the telephone or online. Great support throughout!

5
Date of experience: Apr 15, 2025
Sarah Butler
Avoid

poor quality reporting function, out of date and clunky operating. Very expensive, and a nightmare to communicate with. There are much better options which are much cheaper. Hugely disappointing

1
Date of experience: Apr 11, 2025
Raymond Morris
The team at Alto are always quick to…

The team at Alto are always quick to respond whenever we need help or support.

5
Date of experience: Apr 09, 2025
Loraine H.
Datafeeds are always set up in a timely…

Datafeeds are always set up in a timely manner and great communication.

5
Date of experience: Apr 09, 2025
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