altosoftware.co.uk

4.2
4.2 Based on 88 reviews

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Average Rating

4.2

/
5

88 Reviews

5 Star
76%
4 Star
2%
3 Star
1%
2 Star
3%
1 Star
17%

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Great ongoing experience with…

Great ongoing experience with Altosoftware...which I have renewed, and used for many years! The platform in intuitive, reliable, and ideal for our workflow & managment services. We recieved our dedicated account manager, Charly Kemp, who's efficiency and commitment to our relationship has been invaluable. Extremely happy with both software & Charly. Highly recommend!

5
Date of experience: Jul 01, 2025
Walden Coleman
Fantastic service

Fantastic service! I was locked out of the system due to my own fault over the weekend, the issue was resolved and all sorted by 9am on Monday morning! 5 stars from me *****

5
Date of experience: Jun 30, 2025
AL48
Amazing depth of knowledge from Chris!

Chris O'Mahony from Alto came to the office to go through some new features on Alto. His expertise and depth of knowledge is staggering and he always delivers training/information sessions in a very positive and easy to understand way. Best account manager we've had by far!

5
Date of experience: Jun 20, 2025
kenzaza008k
Account manager Ben McLeod has been a…

Account manager Ben McLeod has been a star! Super responsive to general queries and advice!

5
Date of experience: Jun 13, 2025
Veronica Wilson
Excellent Service & Expertise

I’ve been really impressed with Alto and the support I’ve received since coming on board – particularly from our account manager, Chris O'Mahony.Every query I’ve raised has been responded to promptly, and a solution has always been found and fixed without any issues. Not only that, but I always come away from a call having learnt something new. Chris consistently goes over and above, and it’s made a real difference to our experience with the software.Great service and support – thank you.

5
Date of experience: Jun 13, 2025
Linus Cook
Briliant Software and Fantastic Account Manager

We have had a fantastic experience using Alto and have found it very user friendly which works well for everyone in our company. We have especially been impressed with our account manager Chris O'Mahony who has been there whenever we have needed his help and his knowledge of the software has been invaluable at times. He is hands down the best account manager we have worked with.We look forward to working with Chris more in the future!

5
Date of experience: Jun 09, 2025
Cletus Foster
Accounts function I find too complex

I like it but I really struggle with the accounts side and it doesnt handle guarantor agreements very well, unless someone can shed any light on how they use it

3
Date of experience: Jun 08, 2025
PLEASE AVOID

PLEASE AVOID! I was tied in to a 12 month contract as a new business. I asked to cancel with over a one month notice and was told that this couldn’t be done and instead they automatically renewed for a further 12 months! Their reasons were, that I was supposed to give a 3 month notice that was hidden in their terms and conditions which no one in their team told me about.

1
Date of experience: Jun 07, 2025
Ketan800
Great works well and simple to navigate

Great works well and simple to navigate

5
Date of experience: Jun 05, 2025
Jaden B.
Amy has been amazing

Amy has been amazing, always there when we need somthing, nothing is ever too much! Wouldn’t be where we are with the system with out her!Thank you Amy!

5
Date of experience: May 23, 2025

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