Review Time
I spent $70 on jewelry during their clearance sale. Unfortunately, what I received was not what I ordered. I reached out several times but only got unsatisfactory responses. I persisted! Thankfully, I used a payment platform and disputed the charge, providing evidence including photos. The representative never responded to the platform, and I received a refund. I really dislike feeling scammed. I had high hopes, but this turned out to be a total scam.
I bought several items during a big sale. After receiving my order shipped from overseas, I found several items were incorrect. I reached out immediately, but they only discussed a refund I hadn't requested and mentioned I'd need to return the items at my own cost. There was no mention of sending the correct items. Their customer service feels automated. After numerous emails, I sought advice from my credit card company. I emailed again asking for a manager and noted that my credit card company suggested disputing the charge for the wrong items, insisting they should cover return shipping. The credit card company advised me to wait a week for their response. I received none. If you choose to buy from them, be aware you might not receive what you ordered and that they provide little help with issues. They may not even acknowledge your actual concerns. The jewelry I did receive was decent, but I still question whether it's genuinely handcrafted. I definitely did not receive several items I ordered, and what I got was not appealing. Overall, I cannot recommend this company!
This is very low quality from overseas. The items do not match the images on the site; returning them is nearly impossible since they were shipped from abroad. I wouldn't pay more than $5 at a flea market for what I received. There are also concerns about potentially toxic materials.
Fraudulent practices. No free shipping as advertised. Numerous promotional ads, but no resolution for shipping refunds. No tracking number despite multiple requests. No package received. I'm contacting my bank to dispute the charge due to misleading advertisements. I just learned they attempted unauthorized transactions on my card. I've notified my bank. Zero stars.
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