Review Time
My heating system failed completely in mid-December. I got quotes from two companies before choosing Anderson & Sons. I needed the hot water cylinder and boiler replaced, and a chemical power flush done for the whole central heating system. They did this work over the Christmas/New Year period and were very reliable. They also did the safety inspection and issued the new gas safety certificate. They are dependable, professional and they send clear communications about the work.
Thankyou Anderson and Sons
Great service.
Situation: Property referb. Very old systems and tricky spaces.
I called for a quote on an old boiler.
Sahir attended got to work on the diagnoses.
Then full explanation of the situation.
No hard sales techniques or recommendations for a total refit to Combi system.
Once agreed, Sahir then solved three other problems / “brick walls” regarding my plans for the property.
Sahir listened to all my plans and came up with solutions. Again no pushy sales pitch or pressure to make quick decision.
I now have the majority of my plans for the property, and a roadmap to completion.
I will be using Anderson and Sons from now on. I am a landlord and have had many many experiences with pluming companies and plumbers over the last decade.
Thank you again
Sam from Putney/Roehampton
Thankyou Anderson and SonsGreat service.Situation: Property referb. Very old systems and tricky spaces.I called for a quote on an old boiler.Sahir attended got to work on the diagnoses.Then full explanation of the situation.No hard sales techniques or recommendations for a total refit to Combi system.Once agreed, Sahir then solved three other problems / “brick walls” regarding my plans for the property. Sahir listened to all my plans and came up with solutions. Again no pushy sales pitch or pressure to make quick decision.I now have the majority of my plans for the property, and a roadmap to completion.I will be using Anderson and Sons from now on. I am a landlord and have had many many experiences with pluming companies and plumbers over the last decade.Thank you againSam from Putney/Roehampton
Andersens responded to my problem immediately. They sent two experts Nishard and Ibrahim for bathroom piping and tiling. They brought perfect solution , quick and proper fix, clean job after finishing. I recommend Andersens as an established company versus unknown local ones. Go for the known name always.
I had a very disappointing experience with C Anderson & Sons LLP regarding emergency boiler works last week. I was assured that the issue was minor and would be resolved the following day, which led me to proceed under time pressure while without heating or hot water. Unfortunately, the work was not completed and the boiler remained non-functional.I raised concerns immediately and did not agree to further payment given the outcome, yet my card was subsequently charged.The job report provided did not clearly explain what work had been carried out or why the repair failed, and referenced photos and notes that were not supplied.I have since obtained independent advice and alternative quotations which contradict the explanations originally given. I am now pursuing a refund through formal channels.I would advise others to exercise caution and to obtain multiple quotes before proceeding.
I chose this company because they are listed by Age UK as welcoming work with older people. My domestic plumbing let me down at a very busy time of the year. They responded promptly, first to stabilise the problem and restore some service. Then within a couple of days they planned and carried out the improvements I needed to ensure full service. They did all this without making a fuss, and were careful to leave everything in a usable condition after each session. One of them even went out of his way to make an extra visit late in the day when anyone else would have gone home, because of a detail I had overlooked. I will not think twice about calling on them again if I need their help.
the plumber come out with all machines to locate the water leak. He pulled up flooorboards in the kitchen and bathroom and found no water leak. Then Neal the boss came as well to help. At the end there was no leak at all. I received a report and told Thames water they have a problem but its not in the property!
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C.Anderson & Sons LLP are a family run London business and take pride in delivering a great service on all types of plumbing works, gas services, heating jobs, bathroom works, boiler repairs, boiler installations and many more.
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