andersonslimited.co.uk

4.7
4.7 Based on 126 reviews

Andersons Ltd est.1888, offering quality fitted kitchens at amazingly low prices. Showrooms: Carlisle, Barrow, Cumbria, Kilmarnock, Stranraer, Ayrshire & Dumfries...

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Average Rating

4.7

/
5

126 Reviews

5 Star
88%
4 Star
6%
3 Star
0%
2 Star
2%
1 Star
4%

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Margaret Coleman
Loving my new kitchen from Andersons…

Loving my new kitchen from Andersons had great service from start to finish 👌 Susan was very helpfull and patient on advising and designing and we are very pleased with the result! Couldnt fault all contractors who worked hard throughout, Keith especially, would reccomend. 👍

5
Date of experience: Jul 17, 2023
Rudy
Nightmare

I would heavily warn anyone against using Anderson’s services. The work was contracted to finish in 5 weeks' time, it begun in January, and this is the 5th month in which our home is still a construction site! They have installed multiple malfunctioning items and when this was brought to their attention it was a hassle to resolve. The poor workmanship has resulted in uneven, incomplete, chipped flooring. They have taken incorrect measurements countless times which led to unlevelled flooring and required us to have a new front door replaced. Despite assuring us they will handle the matter they are currently pressuring us to accept a sub-quality ill-fitting front door, which will create a safety hazard. They are not taking ownership of their faults.They’ve not only been incredibly rude to deal with and are purposefully delaying their work, they have also been harassing us for payment for unfinished, shoddy work. Despite putting the work on hold for multiple weeks their workmen have shown up at the house delivering letters and parking outside the house making us feel unsafe in our own home.What’s the most worrying is that the house is a safety hazard and has been since January. There is loose, sharp tiling all over the entrance and exposed wires as well as the downstairs bathroom being unusable.We want the job over and done with. The amount stress we’ve had to go through emailing them back and forth is simply abhorrent and yet there is no outcome. It has been an incredibly long and frustrating arduous ordeal!

1
Date of experience: May 20, 2023
Casey Powell
Fantastic service start to finish

Fantastic service start to finish. Kerry in the Kilmarnock branch came out, measured up and produced a great design. No sales pressure and nothing too much of a problem. Even after we changed our mind on the splashback. Paul the joiner who was tasked with the install made a brilliant job. Will definitely be recommending Anderson's and Kerry in particular.

5
Date of experience: May 12, 2023
Curtis
First class service from the team at…

First class service from the team at Andersons Kilmarnock from the initial design of our new kitchen to completion of the fitting. Helpful suggestions and tips at the design stage to ensure the best possible result. Great communication throughout the process from design to installation. Fitters superb too. Highly recommended.

5
Date of experience: May 05, 2023
Colby Wright
First class installation

First class service from Anderson’s Kilmarnock from initial design through to final installation. Kerry was superb, no sales pressure at all and did the upmost to get is the best discount available. We had arranged installation with Davy separately, however, he also fits for Anderson’s. Davy’s experience and knowledge was the icing on the cake, his suggestions and ultimately the quality of his workmanship is unsurpassed, we are over the moon with the kitchen and couldn’t have asked for anymore.

5
Date of experience: Apr 26, 2023
exel0071
Happy

Having been recommended to Anderson’s to have kitchen designed and fitted I’m glad I went ahead .they listened and advised to what I wanted . The important thing for me was when there were a couple of issues they didn’t mess about they dealt with it straight away. Big thank you to Kerry , Stuart and his team they were a pleasure to deal with thanks again to all

5
Date of experience: Mar 29, 2023
Mario
Complete and perfect Service

Very, very impressed with the price, quality, workmanship and service from Andersons. Kerry was extremely helpful in helping us choose, working well to get the best for our budget. The joiner/fitter was Paul and hes probably the most skilled, focused and dilligent tradesman we have ever come across. The icing on the cake was the after sales service. We had a minor problem with the positioning of one of lighting channels (actually our fault, due to not explaining to the electrician where we wanted it). The branch manager, Linda came to our house to have a look and immediatelly rectified it with what we would call a special kind of magic. In todays climate of shoddy workmanship and almost zero after sales service, to say we were gobsmacked by her intuition and commitment to us is a huge understatement. Our kitchen is beautiful, and we would have absolutely no hesitation in recommending Andersons.

5
Date of experience: Feb 27, 2023
IJustKillYou88
What can I say awful

Had a expensive kitchen fitted and then they say you have solid brass handles there peeling away absolutely no after care when it was installed I see so many kitchens this firm have fitted and mine is so shoddy kitchen cooker still has the wrapping on it was never taken off it looks awful carnt believe I paid all that money for the cheap work done .My tap should of been replaced .All the catches have come off too what a waist of money.

2
Date of experience: Feb 24, 2023
danvalange12
First Class Service and Products.

We received excellent service from the minute we met John Partington in the Stranraer showroom until our completed kitchen four weeks later. Stuart the fitter carried out a first-class job that could not be faulted. John checked regularly throughout the fitting that we were happy with the products and workmanship. We have no hesitation in recommending Andersons of Stranraer.

5
Date of experience: Feb 13, 2023
Nadia B.
First class kitchen and customer service

From start to finish I cannot fault Andersons Ltd in Carlisle for their service, customer commitment and quality. We had our kitchen designed by Maya who has fantastic and managed to provide a lot more space within the same area. She listened to what we wanted and delivered something we didn’t think was possible. The fitting was done by Chris who was fantastic. We spent more time with him and he was making a very stressful experience to us, much more chilled. Mark the electrican and Glenn the plasterer could not have been more helpful and engaging with what we wanted. The kitchen with new flooring has transformed the house and given a new cooler vibe. It’s not finished as decoration but it’s looking fantastic as it is.I am giving Andersons top marks for a quality kitchen and brilliant service from beginning to end.

5
Date of experience: Feb 10, 2023

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