Review Time
Hi,We've just had our kitchen renovated and we chose Anderson's because my friend hers from them so I thought I'd give them a try. Callum designed our kitchen, listened to us and designed it exactly how we wanted it. From day one callum kept us informed on the progression, communicated with us on a regular basis and nothing was too much trouble. Our kitchen fitter, chris and his team were brilliant! Very friendly too, We could not fault them one bit. They all worked extremely hard and made sure they finished when they said they would, which they did. We were impressed how well they worked as a team. Their work is to a very high standard, tidy and always cleaned up after themselves! If anyone had these guys to install their kitchen, you wont be disappointed.Well done Anderson's, Chris and his team you have made sure we have the kitchen of our dreamsThank you everyone, two very happy customers. Sal and Claire, Gosforth
Having moved to Stranraer in November 2020 we realised our 49/50 year old kitchen needed renewal so visited Andersons Stranraer. They have a very good showroom for a small town. We arranged for the designer to visit our home. He could see exactly what needed to be done. Some 10 days later we visited the showroom and confirmed pricing and technical details of the order and made a deposit. Then Covid struck. For many weeks we heard nothing and it took several phone calls to establish what was happening.Finally tradesmen were allowed to enter homes and the work began in June.Although a small kitchen the number of boxes of materials was huge and had to be stored in garage. Note you need somewhere dry safe and secure to store all this stuff. The team arrived on a Monday and the work finished on Friday.The existing kitchen was torn out on Monday and debris removed by Andersons on Tuesday. The standard of the units and worktops we found to be very high and the workmanship of installing the new units was exceptionally high though we still waiting for a macerator to be installed. We have to complete tiling and painting and plaster repair on our own but Andersons have helped us find local suppliers. Overall costs have been reasonable.
Just had our kitchen supplied & fitted by Andersons Kilmarnock branch. Joe helped us with suggestions for the design & his advice on worktops etc was very helpful. We had a rough idea of what we wanted but he was able to suggest a few things we hadn’t thought of without putting any pressure on us. Kitchen units were delivered when they said they would and our fitter Kenny Prince was prompt at starting the work. Any issues we had were small and promptly sorted by Kenny who was our go between Andersons and Electrician & took pressure off of us. Kitchen is exactly what we wanted and we love it. Would definitely recommend Andersons and Kenny Prince . Thanks very much to you all !
From start to finish,staff made us feel welcome and valued our decisions. Kept up to date during covid restrictions. Actual fitting of kitchen was first class and quick with no mess left at the end of each day. Fitters were friendly and discussed our needs. I would firmly recommend Anderson's to fit your kitchen.
Trade Account HolderI've been customer of Andersons for some 10 years now, Kilmarnock Branch.I would say 90-95% pleased with service to date. Staff friendly and very infomative. Generally go out of their way to help and assist with many stock enquiries. On the few occassions where there have been issues with damaged goods or missing parts, they have been excellent in finding solutions and replacements each and every time. Difficult to fault really when compared to similar companies in the market.
Fantastic! Cannot rate the team in Dumfries highly enough. They were exceptional from start to finish. A particular mention to Alistair who is such a credit to the branch & a pleasure to deal with. We had an brilliant fitter & would 100% buy another kitchen without hesitation. Thankyou so much.
Recently had our kitchen designed and bought from Andersons Kilmarnock. Adam Collins designed the kitchen based on what I had described, modern, with plenty of cupboard space and integrated appliances. His great knowlege of the kitchens and appliances available helped me pick my dream kitchen. I also wanted flooring and was guided to the best quality flooring to suit or kitchen and our livingroom. He was very pleasant, helpful and kept me well informed of our order and delivery.Everything was delivered on time. Delivery driver (sorry didnt get his name) was very pleasant and helpful. Although there were a few thing sent with the order which were not quiet right Kenny had it sorted the same day with no issues. Kitchen was fitted by Kenny Prince of Kichen Door and Floor Installation. Kenny was able to do all joinery and plumbing work and co-ordinated with the electrician which made it hassle free for myself. The workmanship was of very high quality with excellent attention to detail. Work was complete within the time frame speculated. Kenny took the time to test all appliances and I was shown how to use them. All in all excellent experience and would highly recommend both Andersons and Kenny Prince, Kitchen Door and Flooring Installation
Well we have now had a good response from Andersons. Kenny, our fitter has attended and all things sorted out to a good standard (thanks Kenny).It seems that we may have fell between the cracks as our designer left Andersons and it seems that we may have been 'lost in the system'. Having said that, the four star is mainly for the work carried out by Kenny in a timely manner, I do think the Andersons treatment of its customers leaves a lot to be desired!Would I use Andersons again, No!
I can’t review the actual product , only the service, as after three weeks I still haven’t received it. When I ordered online it did not say the product was out of stock. It was only when I phoned up to query when it could be picked up as message ( collect Monday to Friday 10 days) didn’t make sense to me or my builder , that I was told it was out of stock but was due in that weekend ie two days later and I would be contacted. After no contact I got back in touch again only to be given another date when it would be in. I know things are more difficult because of Covid but do not think order should have been accepted for goods not in stock and then no contact made unless I have pursued them to find out what was happening. Now supposed to be in this week but I wait to see.
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Andersons Ltd est.1888, offering quality fitted kitchens at amazingly low prices. Showrooms: Carlisle, Barrow, Cumbria, Kilmarnock, Stranraer, Ayrshire & Dumfries
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