Review Time
It was a big mistake trying to do business with this company, We did not want to give them any star rating but unfortunately this choice was unavailable. A standard conservatory that should be completed in two months (according to this company) took three years to complete and that’s not all, it was a disaster and very disappointing on every scale.
This review is to be continued and the next time I’m going to talk in more details and provide pictures showing some of their poor work.
Please be aware and don’t make the same mistake, stay away from this dodgy company and don’t believe a word of what they say.
Avoid this company at all costs paid a deposit to mac in November have never fitted the door or window when I call they come up with every excuse under the sun. We have called multiple times have asked for my deposit back I have never received it. This company should be shut down for ripping people off.
Cheats & liars from every aspect. I can’t count how many promises Pav made& broke. Very bad work in fact a disaster. Over 3 years & I’m still chasing them for money. DO NOT TRUST THEM. They lie on quotes, build absolutely wonky walls vertically & horizontally. Cost me a fortune to correct the flooring with another company! This company literally make me ill and for those reviews that say there work is good, communication is good & work is prompt…. Shame on you because AP Glazing is NOT that company therefore you are also involved in ripping customers off. I have all the dates, pictures & other builders receipts who I had to pay to sort the crap APG left behind.I am vulnerable & disabled and they knew it. Conmen!! All smiles & promises while selling you your dream the - know what you want. Thieves!
Based on my experience, I would not recommend this company and have put 1 star as it doesn’t let you choose 0. In my experience, communication and workmanship fell well below an acceptable standard. Payment was taken, but the job was not completed as agreed and took significant effort to chase. When work was eventually carried out, I was unhappy with the quality, including issues such as drafts remaining, poorly finished sills, scratched glass, and other defects.I was also disappointed with how post-installation issues were handled. The guarantee offered did not, in my view, provide meaningful protection, as problems were not resolved despite repeated contact.The representative I dealt with who has been mentioned in numerous reviews (please see other reviews his name is mentioned numerous times) who chooses the name he wants to be known as on the day gave inconsistent information and at one point criticised the company himself, suggesting he could carry out the work privately for less. I raised this with the company and was told he would no longer be used, however my later experience suggested otherwise. (This rep had obviously contacted Trustpilot for me to take his name out of my review, even though he has been mentioned numerous times in others, starts with M. PLEASE DO NOT BE TALKED INTO PARTING WITH YOUR CASH AFTER HE TELLS YOU ITS A ONE DAY DEAL, lets see if he contacts Trustpilot again, I personally think that if a person scams people out of money he should be named and shamed)I have previously shared my experience online and those posts were removed. While the company was quick to make contact regarding reviews, resolving the actual issues took far longer and, in my case, remained unresolved.This review reflects my personal experience, although read all the other reviews (not ones that have been entered by rep) I would strongly advise others to carry out thorough research and consider alternative companies before proceeding.
This company is NOT FENSA REGISTERED!!!If you value your home and want to keep your family safe then do not do business with this company!You WILL BE SCAMMED out of thousands of pounds and left with nothing in return.I had all the windows on my home replaced by this cowboy company but no FENSA certificate was produced as insurance against their shoddy workmanship.FENSA stands for Fenestration Self-Assessment Scheme. It’s a government-authorised scheme that allows window and door installers in England and Wales to self-certify compliance with Building Regulations.You’ll also need this certificate when selling your home, as conveyancers will request evidence that any replacement doors or windows were installed legally and properly.A FENSA certificate proves the work meets current energy efficiency and safety standards without needing a separate inspection from your local authority.AP Glazing employed a salesman by the name of Raj/Mac/Jason (all fake names), his real name is NARESH KHANNA, promised us a front door and a bifold. We paid upfront and to this day no front door or bifold!Our home was left open to the elements and unsecure whilst we sourced replacements from a more reputable company.We paid for all brass handle fittings and AP Glazing showed up with chrome, We had to go to the factory in Birmingham to retrieve our handles as the company failed to deliver the handles after many calls to the manager.They also fitted a window with cracked window pane and took months to replace it.I have photos, texts, emails and an invoice showing what we were promised but not delivered unlike the fake positive reviews.PLEASE READ THE REVIEWS CAREFULLY AND TAKE NOTE THAT YOU HAVE BEEN WARNED!!
Ap glazing you can ignore my calls when my name comes up on caller id But I do know you read your reviews because the only time you phone me is to promise me the work will be done if I take my negative review down So if I don't get me refund in 7 days then I will go to the next step
I purchased windows from AP Glazing approximately four years ago. At the time, I was assured a 10-year warranty on some components and a 5-year warranty on others. However, one of my windows now has severe condensation inside—a problem covered by that 10-year warranty. Since December, I have made over 20 calls and left numerous messages, yet I have received absolutely no response. The lack of customer service is appalling—no replies, no communication whatsoever. I am now considering escalating the issue to the relevant ombudsman. My advice: avoid this company at all costs. They do not stand by their warranties and offer zero customer support
It was a big mistake trying to do business with this company, We did not want to give them any star rating but unfortunately this choice was unavailable. A standard conservatory that should be completed in two months (according to this company) took three years to complete and that’s not all, it was a disaster and very disappointing on every scale.This review is to be continued and the next time I’m going to talk in more details and provide pictures showing some of their poor work.Please be aware and don’t make the same mistake, stay away from this dodgy company and don’t believe a word of what they say.
Raman and his crew came to install brand new windows throughout our entire home. The windows are outstanding, featuring A+ rated glass. Raman and his team completed an exceptional installation. They look stunning both inside and out. I can't imagine having received better service. Extremely satisfied!
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