Review Time
Delivery driver is a compulsive liar. Never called at Delivery address as I was in waiting for the delivery and I can see my front door from where I was sitting. The only person who called was the postman. This is not the first time I've waited in for a DHL delivery and they've just sent out an email saying they had tried to deliver but no one was in. DHL are using unreliable drivers who lie so they can just leave parcels at a drop point.Wouldn't use DHL if they were Free.
You sent me a message to say I could have delivery without signature, which I declined. You then delivered my items leaving them on my doorstep without signature. It was raining heavily, the boxes were damaged and the items being delivered with paper based.
DHL let us down on the delivery date with txt to say nearly there , here soon etc only not to turn up , we tracked them to 2 miles away !Then we had the note to say that they attempted to deliver, a complete lie as their customer service said workload issue . I raised a complaint and now the parcel has been delivered the following day , so matter closed
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