Review Time
All the staff at the Jemca Service Centre, Edgware, are excellent and have been so helpful in sorting out various problems:Tony Antoni (Manager) and Bradley Prangell (in the call centre) regarding a tyre problem a few months ago.Also Wesley James at the Service Centre, who has gone out of his way to sort out a problem caused by an inaccuracy in my service plan. The receptionist Linda has also been extremely helpful and charming. I have always received excellent service from Jemca and would highly recommend them.
I will never order anything from a company that uses this courier again.They did not deliver my package, left a slip with no information on how to collect the package except a 'tracking number' that does not work.I then had to reach out to the seller to get the real tracking number while GLS customer service ignored two separate, courteous emails, and I was left waiting for over 10 min on customer service without moving in the queue before I gave up.I'm no Moaning Michael, but this service is beneath contempt. I paid good money, which I don't have much of, and if I'm not successful in getting my delivery this will be reported to anyone and everyone I can.
I enjoyed the study group provided by Gabor. It was challenging to attend every week while balancing work, but I often participated during my lunch break. The feedback, material, organization, and his presentation style made the hour fly by. I incorporated many of his suggestions into my daily study sessions. Studying online alone can feel isolating, so discovering this free group was a game-changer. Thanks again for all you do!
Bolt Access is an opaque software with little to no real backup support for an agent trying to make quotes and produce business. They are built to encourage the production of inaccurate quotes out of their rater so as to generate high purchase interest but these initial quotes are so far below what carriers provide that this produces a misleading impression. Their worst area however is there phone backup or support. It seems impossible to get a hold of the person who brings you on. And just now I finished a conversation with a "underwriter" who would not look at the quote just submitted without a 5 minute argument trying to prove that I had called the wrong department. Turns out he was totally wrong, I had called the correct department. But what kind of organization hires little Terrier personalities to just answer the phone and calls it "service'.Their interface is poor, thus underwriters get several calls from those who produce the money that goes into insurance, and these calls are just trying to find out what on earth happened with this poor, low quality rater. Then the underwriters spend their whole day complaining and gearing up for the next phone call getting ready to fight.
I highly recommend Gabor's suggestions before taking PMP exam. Indeed I connected with certain Qs and he clearly said how to study and what should be my strategy. That helped me a lot in preparing the PMP exam. Thank you Gabor for your time and suggestions
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