Review Time
Attempted collection on the wrong day. Parcel return 1 week later with no explanation. Worst customer service I have experienced in a long time - asking me to re book (and pay again) and then hang up when I started to talk about refund. Prefer DPD / an post... If you need to send a parcel!!!
A week now with being told this parcel will be collected.Today at 3.30pm a woman promised collection at around 5 today for "definite" just like last weeks daily "for definite"..."Address going missing from the system" the latest excuse even though i rang twice to go over every single part of address,eircode,name etc 2 days ago-the list goes on with the excuses ....an absolute farce-I've never experienced anything like this in all my shipping years.I am blown away by how bad this service is,truly blown away....whats tomorrows excuse for not being picked up today going to be?
A week now with being told this parcel will be collected.Today at 3.30pm a woman promised collection at around 5 today for "definite" just like last weeks daily "for definite"..."Address going missing from the system" the latest excuse even though i rang twice to go over every single part of address,eircode,name etc 2 days ago-the list goes on with the excuses ....an absolute farce-I've never experienced anything like this in all my shipping years.I am blown away by how bad this service is,truly blown away....whats tomorrows excuse for not being picked up today going to be?
A week now with being told this parcel will be collected.Today at 3.30pm a woman promised collection at around 5 today for "definite" just like last weeks daily "for definite"..."Address going missing from the system" the latest excuse even though i rang twice to go over every single part of address,eircode,name etc 2 days ago-the list goes on with the excuses ....an absolute farce-I've never experienced anything like this in all my shipping years.I am blown away by how bad this service is,truly blown away....whats tomorrows excuse for not being picked up today going to be?
A week now with being told this parcel will be collected.Today at 3.30pm a woman promised collection at around 5 today for "definite" just like last weeks daily "for definite"..."Address going missing from the system" the latest excuse even though i rang twice to go over every single part of address,eircode,name etc 2 days ago-the list goes on with the excuses ....an absolute farce-I've never experienced anything like this in all my shipping years.I am blown away by how bad this service is,truly blown away....whats tomorrows excuse for not being picked up today going to be?
Hi, I received a parcel from gls and it came a day early. They where plants (perfect plant deal) from Rotherham to Ireland so I was worried they might be damaged. The day before I had a disaster of an order which where delivered (only from another county) From fastway courier's and plants where all out of pots, upside down and damaged in a battered box, . I want to thank GLS for their great service and quality and care they obviously take with fragile items, it's a great relief when you know you can rely on a solid courier service.
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