Review Time
Exceptional service from the moment I entered the store until the appliances were installed. The representative provided excellent advice without being overly aggressive. They offered follow-up information and maintenance packages, which can be purchased later if desired. I was kept well-informed about the delivery process, receiving a time slot a day in advance and a more precise time on the actual day. The installation included a thorough demonstration of the controls for all appliances. I am very satisfied and will certainly return in the future.
I requested a 1 to 3 day delivery. While I understand it was the holiday season, when I called for an update, I was informed that the item had not yet arrived from the manufacturer. This raises questions about how a 1 to 3 day delivery service could be promised without the product being in stock. When I expressed my disappointment, the response I received was quite dismissive and somewhat rude.
Over the years, I have bought five different appliances from the company, all recommended by friends, and I have been completely satisfied. The website is user-friendly, and the option to choose a delivery date is incredibly beneficial. Their communication about delivery is also top-notch.
I have purchased five different appliances from the company over the years, recommended by friends, and I have been very pleased. The website is straightforward to navigate, and choosing the delivery date is a great feature. Their communication about delivery is also very good.
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