Review Time
I have been collaborating with this service as a freelancer for about a year, and every time I tried to withdraw my funds, it took an unreasonable amount of time. Although their terms of service state that payments should take a maximum of one to two weeks, it usually takes around a month before I actually receive my money. The business seems to be run by just one individual, who often responds to complaints about delayed payments with arrogance. When freelancers reach out multiple times, he tends to ignore them and merely advises them to wait for a specific number of days. However, when that date arrives, the payouts are still not made, and he offers a variety of excuses instead of addressing the issue directly. His apparent concern for brand reputation seems to lead him to ban anyone who raises legitimate concerns, rather than resolving the problems. If you ask other freelancers about their payment experiences, you'll likely hear similar tales of late payouts. It feels like you have to plead for the compensation you rightfully earned, especially since the service takes a 15% cut and often fails to deliver on time. In summary, this is one of the worst platforms to work for, and I strongly advise both clients and freelancers to steer clear of this individual, who appears to prioritize his own interests above all else.
Hey, I have been working with them as a freelancer for the past year or so and each time I withdrew my funds. They take ages to pay it eventho their tos says maximum time could be a week or two but its always around a month when I actually receive my money. There is only one person running the business (Ali), He has huge ego when freelancers complain too much about their delayed payments and ping him multiple times he constantly ignores them also tells people to wait for x days but when that day arrives there is no payouts he constantly makes excuses about this that and 50 different things rather then actually paying freelancers their money. He "cares" so much about his brand reputation that he rather ban anyone and everyone who complains about genuine problem rather than to actully address it. You can go around and ask any freelancer if they ever received their payout on time everyone will say no. You have to beg for your payment which you rightfully deserve and worked for even considering that the studio takes 15% off the amount and doesn't even provide things in time.The worst place you can ever work for I suggest both clients and freelancers to never work for this greedy guy who only thinks of himself. Shame on you ALI.
Been purchasing things for over 2 years now, just be specific in what you're requesting, and you'll get what you want! (and sometimes more :D) Arcane Studios has a massive team of Freelancers, and I highly recommend using them to get the job done.
Constant delays with payments, I waited about 42 days to receive the full amount of my order, management split the payments, why? I don't know. Management also responds with a huge delay when I contact them directly and feeds me promises. I have never encountered such carelessness from a service team, especially when it is SO popular, and I have been freelancing for 6 years. It's just a shame, I do not recommend working with them. Above, I talk about the order after which I left the team. The first order completed here was paid after 12 days, which was tolerable, but it was divided into two parts. In the second case, I waited 43 days to receive the entire amount in three installments.In the freelancer chat, I saw that other people also faced delays in payments, but there were also those who said, "Write to the manager and you will get your money" (I think these people did not have problems with delayed payments). I will not refer to longer responses to my messages in private conversations because I understand that people can be busy. But as a team member, I shouldn't have to deal with unexplained delays and fragmented payments; this is Ali's responsibility as a manager. Payments should have a clear structure and schedule, and should not exceed 7 days (without a truly objective reason). I have worked with many teams and this process has been perfectly streamlined, but Arcane Studios is far from that.
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Arcane Studios provides clients with 40+ different services ranging from Graphic Design to Bot Development. We are continuously broadening the services available and are offering all both services for your Minecraft server and services in general, with only the highest quality and absolute best customer service.
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