Review Time
Very professional company to deal with from day 1 seeing a cabin at local show. Kept in touch all the way through. The chaps that came to install our BBQ Hut were extremely hard working and friendly and a credit to Arctic Cabins. Would have no hesitation in recommending this company. First class service all the way and we are extremely pleased with our cabin.
From meeting David at the Ideal Home Exhibition to getting our cabin installed, it’s been a pleasure dealing with Arctic Cabin. Extremely professional, knowledgeable and clearly passionate about their product.The fitters were amazing. Arrived at 7.30am and quite literally didn’t stop. No constant tea breaks for these guys! Very friendly and helpful and clearly very experienced, explaining how everything worked on completion. Would highly recommend Arctic Cabin to anyone wanting a unique, great quality build outdoor room.
5 stars for quality of product but a big fat 1 for after care and service. I was moving home and wanted to take my 7sqm BBQ hut with me. I was initially quoted a price that then changed when it came to it and then told they didn’t offer this service anymore. So I had to use an external joiner who was excellent but this meant losing our guarantee. This for me was shocking! Then when advised i’d need a replenishment kit. I was told it was too big to send. So i drove from Watford to Derby, I go to the sales room and greeted by a gent asking what I was after. I explained I was here to pick up a replen kit. Only to be told this wasn’t the right place. I then had to drive a further 25 minutes away to then pick up this pack so an additional 50 minute round trip. Then you’d think the £250 “CASH” price would at least have been reduced for my troubles and their lack of communication. No of course not. Add to the insult it would have been cheaper to post it to me than me drive. So all in all a poor experience. Lack of customer care all round. A shame as we was going to purchase an additional garden room but not from Arctic Cabins now. Classic response and would have reconsidered but I’ve lost my 10 year warranty because you couldn’t help me. That means there is no after care available correct? That’s what I thought. So one star remains as was myself feeling out of pocket.
We had an amazing experience throughout from start to finish. Great communication from ordering delivery and payment. We had a last minute hicup (from our end) but it wasn't a problem for delivery blokes,they just worked around it so it could be delivered. Very prompt delivery,very professional, very friendly and so quick to put up. They also explained how everything worked when it was up. The cabin itself is extremely well made and looks amazing. Love the little added extras too: deer skins,cutlery,cups,thermometer etc. Would highly recommend this company to anyone that is thinking of purchasing one. Thanku arctic cabins. Donna
I absolutely love my new Arctic cabin. The process from order to completion was so smooth and hassle free. The product is fantastic and the team that were sent to erect the cabin worked so hard from 07.00am to 2.00pm with only a short break. What a fab addition to my garden
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Arctic Cabins™ have a BBQ Cabin to suit any garden. Our unique 'sloping wall' design gives more space where it matters. Made in our own UK factories our cabins are the highest quality on the market.
Our business is family run and all our staff are employed, from the show site team in Nottingham to the warehouse and installation teams in Derbyshire. We install UK wide and have several distributors throughout the UK so you can have the highest standard of cabin & BBQ Grill in your garden to enjoy all-year-round.
Choose from the following sizes:
7m², 10m², 14m² & 17m² which seat between 10 and 25 adults depending on the size you opt for. We also have 2 different Arctic Bar options which seat between 11 & 22 adults comfortably.
Our case study section on our website shows many of the different cabins in our range. We also have a full gallery of products images, owners images & videos for you to look through and become inspired!
We have fitted 1000’s of Arctic Cabins throughout mainland UK over the last 20+ years in business. You will see from our reviews that the product, and our service, is outstanding and the investment made by all our owners is well worth every penny.
Our Arctic Cabins & Cabin Master show site in Nottingham is open 7 days a week including most bank holidays. We have all sizes on display ready for you to view. Call our team to find out more - 0115 932 8888
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