armstrongonewire.com

2.3
2.3 Based on 10 reviews

Armstrong is a major northeastern cable, telecommunications and internet service provider, operating services in Pennsylvania, Ohio, New York, West Virginia, Kentucky, and Maryland....

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Average Rating

2.3

/
5

10 Reviews

5 Star
30%
4 Star
0%
3 Star
0%
2 Star
10%
1 Star
60%

All Reviews

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Review Time

Ethan Smith
The wifi is genuinely awful. It throttles itself all the time to the point its nearly [and sometim

The wifi is genuinely awful. It throttles itself all the time to the point its nearly [and sometimes is] unusable. It doesn't matter if its in an area where other carriers have good wifi. Armstrong will ALWAYS be very laggy no matter what.

1
Date of experience: Mar 07, 2026
Ethan Smith
This Wifi Is Genuinely Awful

The wifi is genuinely awful. It throttles itself all the time to the point its nearly [and sometimes is] unusable. It doesn't matter if its in an area where other carriers have good wifi. Armstrong will ALWAYS be very laggy no matter what.

1
Date of experience: Mar 07, 2026
Jan Doyle
Reliable effective service

5
Date of experience: Feb 09, 2026
Landon Stickler
The only thing reliable about Armstrong is their unreliability

Consistent issues with wifi randomly cutting out. Sometimes for seconds, sometimes for hours. If you check the app during this time it says everything is operating as intended and gives zero option for customer support besides browsing forums. I thought spectrum was bad, then I switched to Armstrong. Isps are continuously lowering the bar. Do not get Armstrong if you have any other isps in your area to choose from.

1
Date of experience: Sep 28, 2025
Never had a bad experience with their…

Never had a bad experience with their employees. Always professional and courteous. Services are reliable and rarely have issues.

5
Date of experience: Jan 23, 2025
gak_attack
Beware of the Tevo force streaming box that's not ready to be using in your home yet

My old cable box went bad so now when they replaced it they only have the Tevo force one streaming device..To start its made for streaming..I'm a older man that doesn't like streaming for something to watch. I just want to watch TV. But now this is the only thing they offer..Been trouble from the day they put it in..Every two hours you have to let it know your still watching of it turns on the screen saver..After calling the company that makes the Tevo box, they tell me that can be changed to ten hours before the screen saver comes no .Now you have to Buy time for recording shows.It record's but a in two months I have about ten shows that it recorded that will not let you watch . But you still pay for it..They don't know what is wrong yet and say they are working on it..Point is that they are putting these in homes knowing there is all kinds of problems that needs fixed..The TV guide doesn't work right and they say their still working to correct the problem..But you still pay more for it!!They are working on changing everyone's cable box to the Tevo over the next couple years..And you have no choice..

2
Date of experience: Sep 25, 2024
Eudora L.
Terrible monopoly company

Terrible monopoly company. They know it and don't care. Speed, price, and quality all bad. Brightspeed fiber is the area now, so Armstrong days of ripping people off are over.

1
Date of experience: Sep 07, 2024
Heywood R.
Called to cancel my account and…

Called to cancel my account and customer service rep transferred my call and the next person hung up on me.

1
Date of experience: Aug 16, 2024
Allen C.
100% American support staff when you call.

I don't have issues often, but on when I do. It's so nice and helpful to speak with American customer support. Being able to speak with native English speakers makes the whole process so much easier and pleasant.

5
Date of experience: Jul 11, 2024
Cedric
Their customer service is demented.I…

Their customer service is demented.I called to inquire about service and the guy put me on.Hold for fifteen minutes then came back on the line and started pressing buttons in my ear

1
Date of experience: Mar 01, 2024

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Business Details

  • Armstrong is a major northeastern cable, telecommunications and internet service provider, operating services in Pennsylvania, Ohio, New York, West Virginia, Kentucky, and Maryland.

  • language https://armstrongonewire.com

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