Review Time
Deceptive update policy. I have begrudgingly had to buy the software four times. On occasion an popup or email occurs asking if you want to download and install the latest version. What they don't tell you is once you do, you now have a demo version and your paid license is gone. There is no going back. If you want to restore the functionality you had before the update you are forced to buy a new license.
Deceptive update policy. I have begrudgingly had to buy the software four times. On occasion an popup or email occurs asking if you want to download and install the latest version. What they don't tell you is once you do, you now have a demo version and your paid license is gone. There is no going back. If you want to restore the functionality you had before the update you are forced to buy a new license.
The software works, but you can get similar results from the free version of CCleaner, and I would advise anyone that is looking to remove duplicates to consider any other alternative. Ashisoft's customer support is nearly non-existent. I disabled the sound card on my motherboard and it required re-activation. The software creates a hash based on your hardware for copy protection but it goes overboard. ANY hardware change will cause the software to disable and you'll have to re-activate it. They will only activate your software a couple times before they charge you for a new copy. This is TERRIBLE. This is NOT a good solution. DO NOT BUY.I always hate reviews from people who write in all caps. Always seems like they're going overboard to make a point. But really, this is unacceptable in this day and age. Constant reactivations, disabling your software, paying more than once to use what you paid for. I'm so angry I paid these people anything, really.tl;dr - CCleaner is free and has a utility that does the same darn thing.
The software works, but you can get similar results from the free version of CCleaner, and I would advise anyone that is looking to remove duplicates to consider any other alternative. Ashisoft's customer support is nearly non-existent. I disabled the sound card on my motherboard and it required re-activation. The software creates a hash based on your hardware for copy protection but it goes overboard. ANY hardware change will cause the software to disable and you'll have to re-activate it. They will only activate your software a couple times before they charge you for a new copy. This is TERRIBLE. This is NOT a good solution. DO NOT BUY.I always hate reviews from people who write in all caps. Always seems like they're going overboard to make a point. But really, this is unacceptable in this day and age. Constant reactivations, disabling your software, paying more than once to use what you paid for. I'm so angry I paid these people anything, really.tl;dr - CCleaner is free and has a utility that does the same darn thing.
Wish I read reviews first. Downloaded the free version of Duplicate Photo Finder which did a good job trawling through a huge number of photos - had to leave the PC running overnight. For that I would give it 4 stars.Once it has completed, then you can do nothing with the files (delete, move etc requires you to buy the pro version). Before I decided to part with my cash I had a look at reviews for the product and came across this. Not going to risk it. For that I'm giving them 2 stars as I haven't lost any money.It would have been nice to have known the limitations of the free version to save on my CPU and personal time.
Wish I read reviews first. Downloaded the free version of Duplicate Photo Finder which did a good job trawling through a huge number of photos - had to leave the PC running overnight. For that I would give it 4 stars.Once it has completed, then you can do nothing with the files (delete, move etc requires you to buy the pro version). Before I decided to part with my cash I had a look at reviews for the product and came across this. Not going to risk it. For that I'm giving them 2 stars as I haven't lost any money.It would have been nice to have known the limitations of the free version to save on my CPU and personal time.
We purchased this software on December 22, 2018. We were provided with a Reference Id to activate the software. On February 17, 2019, we reported that the product did not work. Once again, it required activation, when it had been previously activated. Ashisoft responded with another Reference Id. Once again, on January 10, 2020, we tried to use the software and again, it required activation, and neither of the previous Reference Id(s) would activate the software. We now have read similar comments from other users, indicating that Reference Id(s) expire, and users have to request a new Reference ID after expiration. Ashisoft support for resolving this issue is not too responsive. If you want a software that requires a single activation, this in not it!
We purchased this software on December 22, 2018. We were provided with a Reference Id to activate the software. On February 17, 2019, we reported that the product did not work. Once again, it required activation, when it had been previously activated. Ashisoft responded with another Reference Id. Once again, on January 10, 2020, we tried to use the software and again, it required activation, and neither of the previous Reference Id(s) would activate the software. We now have read similar comments from other users, indicating that Reference Id(s) expire, and users have to request a new Reference ID after expiration. Ashisoft support for resolving this issue is not too responsive. If you want a software that requires a single activation, this in not it!
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