Review Time
After you pay for the Pro versions of both Duplicate File Finder and Duplicate Photo Finder, they both constantly revert to the free versions and stop working. I have never had them work longer than 3 months, and they both freeze up on the same day. Customer service used to help, but now they are ignoring my pleas for help.UPDATE 7/30/24: Ashisoft finally fixed the problem, and both programs have worked perfectly for the past two years.
After you pay for the Pro versions of both Duplicate File Finder and Duplicate Photo Finder, they both constantly revert to the free versions and stop working. I have never had them work longer than 3 months, and they both freeze up on the same day. Customer service used to help, but now they are ignoring my pleas for help.UPDATE 7/30/24: Ashisoft finally fixed the problem, and both programs have worked perfectly for the past two years.
Exceptionally poor customer service. Lifetime licence appears to be for one year only then you have to repurchase at full cost. Statements of upgrades at reduced cost are completely untrue there is no such thing from them. Emails are met with either silence or statements that ignore the problems and are unhelpful. I concur with all the above comments. The software does work well initially although very slow.
Exceptionally poor customer service. Lifetime licence appears to be for one year only then you have to repurchase at full cost. Statements of upgrades at reduced cost are completely untrue there is no such thing from them. Emails are met with either silence or statements that ignore the problems and are unhelpful. I concur with all the above comments. The software does work well initially although very slow.
Thank you... Thank you... & Thank you!Thanks to all of you who have taken the time to post your honest reviews and experiences with this product.I had downloaded the product, but before installing it I Googled the company and found these reviews.You saved me from the horrible experiences that you all shared here on TrustPilot.I did not install it and deleted the download .Thank you... Thank you... Thank you!
Thank you... Thank you... & Thank you!Thanks to all of you who have taken the time to post your honest reviews and experiences with this product.I had downloaded the product, but before installing it I Googled the company and found these reviews.You saved me from the horrible experiences that you all shared here on TrustPilot.I did not install it and deleted the download .Thank you... Thank you... Thank you!
The program has constant activation problems. I am asking support for a new license file for the 4th time. The program stops working after some time, even though it is installed on the same computer. If you have a backup of your own computer and then recover from the backup - there will be 100% problems.When you try to activate online - it throws software errors and a message that there is no Internet connection. If you care about your own time and ease of use. Then definitely do not buy and install this program. Due to the fact that errors also pop up when the program is running and the program hangs. I don't know if it does harm to windows 10. There are many other interesting programs that work and it's a waste of time for duplicate file finder and Ashisoft programs.The manufacturer provided a lifetime license upon purchase. However, this license is constantly changing. Currently, the new version of the same program is paid extra and there are no discounts for the lifetime license - you just need to purchase a new program. It's really a waste of time for Ashisoft
The program has constant activation problems. I am asking support for a new license file for the 4th time. The program stops working after some time, even though it is installed on the same computer. If you have a backup of your own computer and then recover from the backup - there will be 100% problems.When you try to activate online - it throws software errors and a message that there is no Internet connection. If you care about your own time and ease of use. Then definitely do not buy and install this program. Due to the fact that errors also pop up when the program is running and the program hangs. I don't know if it does harm to windows 10. There are many other interesting programs that work and it's a waste of time for duplicate file finder and Ashisoft programs.The manufacturer provided a lifetime license upon purchase. However, this license is constantly changing. Currently, the new version of the same program is paid extra and there are no discounts for the lifetime license - you just need to purchase a new program. It's really a waste of time for Ashisoft
Claim your business profile now and gain access to all features and respond to customer reviews.
Find and remove duplicate files, true byte-by-byte/crc32 comparison, fast and accurate results. Duplicate file finder is designed to delete duplicate files, mp3, iTunes, image files within minutes!
