Review Time
Terrible company. They only needed to say a specific part was not available, then the insurance company would have reimbursed the cooking station.
They just sent some random offer for a mechanic and the part, after which they tell me for months the part is not available, which prohibits the insurance company from reimbursing.. we were expecting a child, which now prematurely arrived and I cannot sterilize his bottles properly, also I just want to cook some dinner for my wife, and we have an unbelievable amount of stress. They do not care at all. This started in December, and we are now in March.
Stay away from this trash company. I will never buy anything ATAG ever again.
Terrible company. They only needed to say a specific part was not available, then the insurance company would have reimbursed the cooking station.They just sent some random offer for a mechanic and the part, after which they tell me for months the part is not available, which prohibits the insurance company from reimbursing.. we were expecting a child, which now prematurely arrived and I cannot sterilize his bottles properly, also I just want to cook some dinner for my wife, and we have an unbelievable amount of stress. They do not care at all. This started in December, and we are now in March.Stay away from this trash company. I will never buy anything ATAG ever again.
Diswasher was broken after only 2 years. There is zero aftersale service. Independent repairers ordered the parts but ATAG never delivered. We then asked ATAG to send their service, they have weeks waiting time and canceled appointments last minute when I had taken a holiday to be able to be at home. We now wait since almost two months for repair, I would never ever by anything of this brand again.
Used an ATAG approved installer to swap out a mazout/system boiler for one of their economiser gas combis a year ago. Later, I decided to enter into a Service Contract with ATAG instead of using the installed. The boiler has been reliable and performed well to date. The customer service from ATAG Belgium ( atagverwarming.be ) has been very helpful, informative, and easy to arrange a Service call out with. ( I prefer the ATAG boilers in the UK because the expansion vessel is inside the unit whilst the Belgian gas combis have the expansion vessels mounted outside the boiler, which comes as an extra cost which is likely to increase profit. )
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ATAG Benelux is een toonaangevende Nederlandse leverancier van hoogwaardige keukenapparatuur en consumentenelektronica. Met onze merken ATAG, Pelgrim, ETNA, Hisense en ASKO bieden we een breed assortiment producten aan. Of je nu een budgetvriendelijke oplossing zoekt of een gepassioneerde thuiskok bent, bij ons vind je innovatieve en gebruiksvriendelijke oplossingen voor iedereen. Onze deskundige adviseurs en klantenservice staan altijd klaar om je te ondersteunen.See more
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