Review Time
Great service, they called back when they said they would and arrived on time fully equipped to do the service repair. Engineer Tim B was a really nice person. Very respectful of our property.
The company responded quickly and effectively to address our issue. The engineers, who were a joy to work with, handled their tasks seamlessly. The organization and its team truly deserve recognition for how they resolved our concerns. Thank you to everyone involved.
The engineer arrived to repair my fire and called beforehand to confirm his arrival time. He completed the job efficiently and professionally, and we are thrilled to have our fire operational again just in time for the holidays. Thank you for your excellent work!
The level of expertise was outstanding. The service was quick, efficient, and tidy. Overall, it was simply excellent. The engineer arrived on time and communicated his estimated arrival in advance. He swiftly diagnosed the issue, something that others had struggled with, and promptly resolved it without any hassle. The engineer was friendly, neat, and left the gas fire functioning perfectly for the first time in six months. I can highly recommend the company and their engineer.
The technician from the company called 30 minutes prior to his arrival to inform me he was en route and arrived as scheduled. He was exceptionally courteous and highly professional. He performed a comprehensive assessment of the fire and, after resolving the issue, explained the problem to me. He also conducted all necessary safety checks and tidied up afterward. I couldn't find any faults; thank you for your excellent service!
My partner and I recently purchased our first home, and the first thing we did was open up the living room wall to explore the old fireplace. It’s always been our dream for this home, and the new stove is the perfect and delightful addition. We are thrilled with it and look forward to staying warm by it for many years ahead!
This gas fire has truly changed my life by heating my entire house efficiently. I live in a spacious four-bedroom home, and I've even been able to turn off my central heating, allowing this fire to do its job effectively. It's low energy, which is a huge relief for my energy bills. The atmosphere it creates is simply unbeatable. It's become a gathering spot for everyone to enjoy the warmth and the wonderful experience reminiscent of a traditional fire, but without the mess and high upkeep. Absolutely a five-star choice.
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Stovax & Gazco manufacture wood burning, multi-fuel, gas and electric stoves, fires and fireplaces. The Stovax Group is the UK's largest stove and fireplace producer with a range of designs from contemporary to traditional to suit everyone's requirements.
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